Summary
Overview
Work History
Education
Skills
President's Award for Volunteering (Gold)
Languages
Timeline
Generic

Jacky Li

San Francisco,CA

Summary

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Overview

4
4
years of professional experience

Work History

Tech Crew/Event Staff

UCSC
08.2022 - Current

• provides technical support for events at College Nine & John R. Lewis Colleges
• set up and operate sound, video, and lighting equipment
• arranging tables and chairs for events

Orientation Welcome Leader

UCSC
08.2022 - 06.2023
  • help create fun and engaging programs for incoming students at College Nine and John R. Lewis College
  • provide incoming students with support and information that will help make their transition easier
  • be a general resource to the students and be someone they can connect with when they have questions or need support
  • help new UC Santa Cruz students and families learn about campus resources and campus life

Retail Sales Associate

Dennis Uniform
07.2022 - 08.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Signature Gatherer

Many Companies (Recall Committee)
06.2021 - 08.2021
  • Collect signatures to Recall the School Board
  • Collect signatures to Recall the District Attorney
  • Usage of English and Chinese to explain to interested signees the criteria that they have to meet to sign and why they should sign

Education

College Degree - Global Economics

UC Santa Cruz
Santa Cruz, CA
03.2025

High School Diploma -

Abraham Lincoln High School
San Francisco, CA
06.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management

President's Award for Volunteering (Gold)

A civil award bestowed by the President of the United States for 250+ hours of volunteering service

Languages

English
Native or Bilingual
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Full Professional

Timeline

Tech Crew/Event Staff

UCSC
08.2022 - Current

Orientation Welcome Leader

UCSC
08.2022 - 06.2023

Retail Sales Associate

Dennis Uniform
07.2022 - 08.2022

Signature Gatherer

Many Companies (Recall Committee)
06.2021 - 08.2021

College Degree - Global Economics

UC Santa Cruz

High School Diploma -

Abraham Lincoln High School
Jacky Li