- Offering passion for helping others, combined with strong organizational and communication skills, and eager to learn and grow in supportive environment. Brings dedicated approach to understanding and addressing client needs, with ability to quickly assimilate new information and procedures. Ready to use and develop problem-solving and interpersonal skills in Case Management role.
Hi, I’m
Jacky Winters
Garden Grove,CA
Summary
Overview
2
years of professional experience
1
Certification
Work History
The Edge Treatment
Case Manager
12.2025 - 01.2026
Job overview
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Partnered with local organizations to expand access to social and community services.
- Assessed community needs and identified resources for social and community service programs.
South Shores Recovery
Case Manager
01.2025 - 12.2025
Job overview
- Coordinated client assessments to determine needs and appropriate services.
- Developed individualized care plans based on client goals and circumstances.
- Facilitated communication between clients, families, and service providers.
- Monitored client progress and adjusted care plans as necessary.
- Documented case notes and maintained accurate client records in compliance with regulations.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Monitored clients' progress and tracked client services to provide crisis interventions.
Hope by the Sea
Behavioral Health Technician
11.2023 - 01.2025
Job overview
- Monitored patient safety in all areas of the facility.
- Maintained accurate and detailed records of patient care, condition, progress, and concerns.
- Administered oral medications following physician's prescriptions and instructions.
- Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.
- Educated patients on coping mechanisms and healthy lifestyle choices for recovery.
- Implemented crisis intervention techniques effectively to manage behavioral challenges.
Education
Los Angeles Training Institute For Alcohol & Drug Carson, CA
Associate of Applied Science from Alcohol and Drug Addiction
08.2025
University Overview
Skills
Empathy and compassion
Time management
Group facilitation
Professional boundaries maintenance
Medication administration
Case documentation
Active listening
Documentation and reporting
Certification
- Rad-T / Registration # R1542690124
- CPR
- First Aid
Timeline
Case Manager
The Edge Treatment
12.2025 - 01.2026
Case Manager
South Shores Recovery
01.2025 - 12.2025
Behavioral Health Technician
Hope by the Sea
11.2023 - 01.2025
Los Angeles Training Institute For Alcohol & Drug
Associate of Applied Science from Alcohol and Drug Addiction