Jaclyn Bolivar
Los Angeles,CA
Summary
Dedicated employee familiar with supporting training operations and facilitating communication between participants and instructors. Knowledgeable about identifying needs and mapping out improvement plans. Bringing years of experience in instruction and program development. Highly-motivated with the desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.
Overview
3
3
years of professional experience
Work History
Training Coordinator
Chick Fill A
Albuquerque, NM
01.2023 - 03.2024
- Developed training materials and documents such as manuals, handouts, exercises and facilitator guides.
- Evaluated employee performance before, during, and after training sessions.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organization and crisis.
- Resolved customer inquiries and complaints requiring management-level escalation.
Assistant Manager
Cherry Hill Photography
Albuquerque, NM
12.2020 - 12.2022
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Provided guidance and support to staff members on daily tasks, projects, and objectives.
Education
Bachelor of Science -
University of New Mexico
Albuquerque, NM05-2026
High School Diploma -
Saint Pius X High School
Albuquerque 05-2022
Skills
- Leadership And Workforce Development
- Leadership Strength
- Customer Relationship Management
- Deadline-Oriented
- Performance Optimization
- Communication
Affiliations
- NCAA Official
- Softball Coach
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Training Coordinator
Chick Fill A
01.2023 - 03.2024
Assistant Manager
Cherry Hill Photography
12.2020 - 12.2022
Bachelor of Science -
University of New Mexico
High School Diploma -
Saint Pius X High School