Motivated business owner bringing 14 years of entrepreneurial experience. Dedicated and personable with extensive experience in customer service, financial managing, book keeping and tour operations. Well-versed in hiring and training employees.
Overview
14
14
years of professional experience
Work History
Third Generation Outfitters, LLC
Owner-Operator
Pagosa Springs, CO
08.2009 - Current
Manage all financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Answer telephone calls, emails and text messages to assist customers in making reservations.
Hire, train, schedule and manage employees dedicated to achieving company goals.
Oversee daily operations, ensuring all tasks were completed accurately and efficiently by employees. Also, making sure safety standards are being taken during tours, striving to result in zero accidents or incidents.
Develop and maintain strong relationships with guests, resulting in repeat business and referrals.
Train new employees on company policies, procedures, and best practices, leading to consistently high-quality snowmobile tours.
Streamline the booking processes in order to reduce errors and provide timely confirmations and updates to our guests.
Take inventory and re-stock snowmobile parts & shop supplies.
Keep up-to-date maintenance records on trucks, trailers and snowmobiles.
Keep business insurance, CDOT inspection forms, Forest Service permits, truck/trailer/snowmobile registrations up-to-date.
In 2023 our company took 3,358 people out on snowmobile tours.
Bramwell Rental Properties, LLC
Owner Operater
Pagosa Springs, CO
07.2020 - Current
Manage all financial aspects of the business, including budgeting, financial reporting, marketing and tax preparation.
Long-Term Rental House
Increase tenant satisfaction by promptly addressing concerns and resolving maintenance issues.
Negotiate favorable terms for legal lease agreements, securing optimal rental rates and requests from tenants.
Short-Term Rental House
Respond in a timely matter to guest inquiries and questions.
Keep Airbnb, Vrbo listing calendars up-to-date with availability and pricing.
Maintain a spotless environment for our short-term rental guests through cleaning and diligent housekeeping tasks.
Inventory supplies and keep house well stocked for guest satisfaction.
Wolf Creek Trailblazers, Non-Profit Club
Secretary, Treasurer & Club Representative
Pagosa Springs, CO
11.2019 - Current
Complete grant money applications and agreements.
Send in monthly grooming reports to the Colorado Snowmobile Association.
Keep club insurance, Forest Service Permits and truck registration up to date.
Handle all aspects of the club's finances. Organizing quickbooks, filing taxes, membership fees, grant money, event fundraising and grooming donations.
Maintain active club members contact sheets and notify all members of upcoming club meetings and events.
Coordinate monthly club meetings and schedule events and fundraisers.
Record, type and send out meeting minutes.
Keep the club's website and social media pages updated with new information.
Complete annual Charity Reports.
Vet Technician Assistant
Centennial Equine Sports Medicine
Pagosa Springs, CO
05.2015 - 11.2018
Improved patient care by assisting veterinarians with examinations and treatments.
Maintained, cleaned and organized treatment areas, surgical sites and medical equipment.
Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and fecal testing for comprehensive patient evaluations.
Increased productivity by ordering supplies, managing inventory levels, and ensuring proper storage of medications and vaccines.
Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
Education
Associate of Applied Science - Equine Science
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ
05.2011
High School Diploma -
Pagosa Springs High School
Pagosa Springs, CO
05.2009
Skills
Business and Financial Management
Attention to Detail
Hard Working and Motivated
Organization
Time Management
Quality Control
Customer Service
Scheduling
Staff Hiring and Training
Marketing and Sales
Inventory Management
Record Keeping
Problem Solving
Timeline
Bramwell Rental Properties, LLC
Owner Operater
07.2020 - Current
Wolf Creek Trailblazers, Non-Profit Club
Secretary, Treasurer & Club Representative
11.2019 - Current
Vet Technician Assistant
Centennial Equine Sports Medicine
05.2015 - 11.2018
Third Generation Outfitters, LLC
Owner-Operator
08.2009 - Current
Associate of Applied Science - Equine Science
Maricopa Community Colleges - Scottsdale Community College