Results-driven professional with expertise in customer service and staff training. Proven ability to enhance workflow efficiency and conduct effective performance evaluations.
Overview
6
6
years of professional experience
Work History
Assistant Branch Manager
WaFd Bank
Klamath Falls
02.2023 - Current
Assisted in managing daily branch operations and customer service activities.
Supported branch manager in staff scheduling and performance evaluations.
Coordinated training sessions for new employees on company policies.
Handled customer inquiries and resolved issues promptly and professionally.
Maintained accurate records of transactions and branch inventory levels.
Collaborated with team members to improve workflow efficiency in the branch.
Warehouse Manager
NorthCoast Electric
Klamath Falls
08.2021 - 09.2022
Managed inventory levels to ensure timely stock availability.
Operated forklifts and pallet jacks for efficient material handling.
Maintained cleanliness and organization of warehouse space.
Assisted in shipping and receiving operations for accurate order processing.
Implemented safety protocols to promote a secure work environment.
Conducted regular inspections of equipment for optimal performance.
Ensured that all orders were accurately fulfilled in a timely manner.
Branch Driver
Platt Electric Supply
Klamath Falls
12.2019 - 08.2022
Transported electrical supplies to various job sites efficiently and safely.
Conducted routine vehicle inspections to ensure compliance with safety standards.
Maintained accurate delivery logs and service records for company tracking.
Communicated effectively with customers regarding delivery schedules and requirements.
Ensured timely deliveries, coordinating routes for optimal efficiency and safety.