Jaclyn Cimini
Salisbury,MA
Summary
Results-driven esthetics professional with extensive experience delivering customized facials, body treatments, and advanced skincare services. Strong knowledge of sanitation, infection control, and product recommendations. Focused on improving client satisfaction, boosting retail sales, and supporting a holistic spa experience approach.
Overview
10
10
years of professional experience
Work History
Esthetician/Receptionist
Mane Focus
Pittsfield
04.2002 - 11.2011
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Adhered to safety protocols, hygiene practices, and spa procedures during all esthetic treatments.
- Prepared treatment areas, supplies, and equipment for efficient back-to-back appointments.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
Esthetician/Receptionist
Essential Day Spa
Pittsfield, MA
07.2001 - 02.2002
- Demonstrated self-motivation and personal responsibility in completing tasks efficiently.
- Collaborated with team members and worked independently to achieve common goals.
- Thrived in fast-paced environments, maintaining quality service and support.
- Proven ability to learn quickly and adapt to new situations.
- Performed customized facials, body treatments, and waxing services aligned with client's skin concerns.
- Conducted skin analyses and consulted clients on personalized treatment plans and homecare routines.
- Maintained sanitation standards for treatment rooms, tools, and equipment throughout daily operations.
- Recommended skincare products and retail solutions based on client's needs and service outcomes.
- Documented client preferences, contraindications, and service history to support consistent care.
- Delivered professional client service while managing appointments and maintaining a calm spa environment.
- Recommended retail products for at-home use.
- Fostered friendly, warm, and exceptional customer experience.
Education
Still Present - Esthetics
Spa Tech Institute
North Andover, MA11-2026
Esthetician License - Esthetics
Chameleons
Northampton, MA10-2002
High School Diploma -
Pittsfield High School
Pittsfield, MA06-2001
Skills
- Extractions and pore cleansing
- High-frequency treatment
- Multitasking
- Chemical facial peels
- Microdermabrasion
- LED light therapy
- Holistic skincare
- Body hair removal
- Eyebrow laminations
- Skincare treatments
- Sanitization
- Infection control
- Skin analysis
- Task management
- Care regimen design
- Skincare product sales
- Skin exfoliation
- Customer service
- Wellness techniques
- Cosmetic consultation
- Client care
- Body treatments
- Eyelash & Eye Brow tinting
- Eyelash lifts
Timeline
Esthetician/Receptionist
Mane Focus
04.2002 - 11.2011
Esthetician/Receptionist
Essential Day Spa
07.2001 - 02.2002
Still Present - Esthetics
Spa Tech Institute
Esthetician License - Esthetics
Chameleons
High School Diploma -
Pittsfield High School