Jaclyn Gebraad
Lancaster,PA
Summary
With over 13 continuous years of experience in the medical field, prepared to transition into the educational sector. Honed skills in office organization, clerical tasks, and conflict resolution for management roles. As a proud parent of a Manheim Township student with ADHD and Autism and has had an Individualized Education Program (IEP) for several years, it has ignited my passion for the educational field. The faculty and staff at Manheim Township have transformed what could have been a daunting and confusing experience into a seamless one. I am eager to join a team that has empowered me from being a once confused and scared mom to becoming a confident advocate for my child's educational needs.
Overview
20
20
years of professional experience
Work History
Office Manager
Behrman Chiropractic
05.2017 - 04.2025
- Verified insurance and entered benefits into the registration system.
- Oversaw scheduling and management of patient appointment registrations.
- Handled collection of co-payments.
- Managed inventory and ensured consistent availability of office supplies.
- Organized and provided essential paperwork needed each day.
Patient Access Representative
Penn Medicine Lancaster General Health
09.2008 - 05.2017
- Verified and updated demographic information for each patient visit.
- Executed the organization and handling of patient records.
- Supported physicians by managing copies and organizing files.
- Handled incoming calls and recorded messages promptly.
- Gathered necessary files from referring medical professionals.
Before and After School Care Assistant
Hildebrandt Learning Center & YMCA
01.2005 - 06.2014
- Promoted learning and social development through structured and unstructured playtime.
- Sanitized tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Handled daily administrative tasks efficiently to minimize time away from children.
Education
Bachelors of Science - Mass Communication
Mansfield University
Mansfield, PA12.2004
Skills
Strong, clear communication skills
Outgoing personality
Excellent attention to detail
Ability to adapt to change
Timeline
Office Manager
Behrman Chiropractic
05.2017 - 04.2025
Patient Access Representative
Penn Medicine Lancaster General Health
09.2008 - 05.2017
Before and After School Care Assistant
Hildebrandt Learning Center & YMCA
01.2005 - 06.2014
Bachelors of Science - Mass Communication
Mansfield University
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