Jaclyn Griffitts

Pearland,TX

Summary

Experienced with managing and motivating sales teams to exceed targets. Utilizes strategic planning and effective communication to drive business growth and enhance client relationships. Strong understanding of market trends and customer needs, ensuring sustained success and competitive advantage.

Overview

years of professional experience

Work History

Footwear Sales Lead / Running Ambassador

Dick's Sporting Goods

Pearland

03.2017 - 07.2026

Conducted personalized running shoe fittings utilizing gait analysis and biomechanical assessments to recommend footwear that enhances comfort, performance, and injury prevention.
Educated customers on footwear technologies, cushioning systems, fit, and performance features to support confident purchasing decisions.
Trained and mentored retail associates through ongoing product knowledge sessions and customer service coaching.
Built strong partnerships with footwear brand representatives while staying current on emerging products and industry innovations.
Collaborated with store leadership to consistently exceed individual and team sales objectives.
Oversee footwear inventory and maintain merchandising standards to maximize product visibility and availability.
Delivered specialty running store-level expertise within a fast-paced, high-volume retail environment.
Key Achievements
Consistently exceeded individual and store sales goals through exceptional customer service and technical product expertise.
Earned an average of two highly satisfied customer survey responses each week for outstanding service.
Led recurring product education sessions that improved associate confidence and sales effectiveness.
Participated in advanced training with leading footwear manufacturers to remain knowledgeable on new technologies and product launches.
Led sales team to achieve quarterly targets through strategic planning and effective training.

Legal Assistant

R. G. Taylor and Associates

Houston

11.2009 - 11.2014

Managed a high-volume litigation caseload supporting more than 200 clients.
Conducted legal research, reviewed medical records, and performed factual investigations.
Organized and maintained comprehensive case files and document management systems.
Drafted legal correspondence, settlement memoranda, and client documentation.
Interviewed witnesses and maintained detailed case databases.
Key Achievements
Contributed to more than $1 million in annual approved client settlements.
Developed and implemented the firm's bankruptcy department while training six staff members to support increased caseloads.

Licensed Realtor

Citihomes Realty | Elaine Marak Properties | United Texas Realtors

Houston

01.2006 - 01.2011

Represented buyers and sellers throughout residential real estate transactions.
Negotiated contracts and coordinated communication among lenders, inspectors, title companies, and clients.
Prepared purchase agreements, lease documents, and closing paperwork.
Guided clients through every stage of the home buying and selling process while providing exceptional customer service.
Key Achievements
Increased personal revenue by 20% through referral-based networking and relationship development.
Recognized as Agent of the Month six times.
Ranked seventh in overall sales during a three-year period.

Education

Bachelor of Business Administration (BBA) - Marketing

University of Houston

Houston, TX

Skills

Sales & Customer Service
Product Knowledge
Team leadership
Customer satisfaction

Stockroom organization
Merchandising planning
Problem-solving
Time management

Timeline