Jaclyn Laudicina
Coal City,IL
Summary
Experienced clinical leader with a comprehensive background in managing nursing teams and enhancing patient care processes. Oversaw the scheduling, onboarding, and performance management of over 60 nursing staff, while collaborating with interdisciplinary teams to develop policies aimed at improving employee support and patient outcomes. Demonstrated ability to navigate complex situations by fostering strong relationships with staff and patients, ensuring a holistic approach to care. Actively engaged in clinical practice to maintain relevance and provide mentorship, contributing to continuous improvement initiatives within the department.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Clinical Coordinator ( Manager)
Edward Hospital Emergency Department
Naperville, Illinois
07.2018 - Current
- Direct Supervisor to 60+ Nurses, CNAs, Sitters
- Manage all needs of employees from scheduling, on boarding, mentoring, performance improvement, disciplinary action, team building, annual reviews, employee support, employee needs assessment and trainings
- Work with interdisciplinary leadership teams to develop policies, procedures, work flows and processes to better support our employees and ultimately patient care, both in the Emergency Room and throughout the hospital
- Comprehensively support my team as an employee while recognizing and supporting them as a individual person as well
- Continual reassessment of work flows, processes and education to ensure patient’s receive the highest level of evidenced based care, with an emphasis on kindness, compassion and empathy
- Support the team clinically by remaining clinically relevant, continuing to do clinical time in a variety of roles.
- Assist in formulating and running department education, active TNCC instructor
- Resource for problem solving for the team, both in the department and throughout other disciplines
- Service recovery support- investigating patient concerns and providing service recovery.
- Piloting department projects, including construction, work flow changes and implement new roles to support patient safety and satisfaction
- Leadership Chair for Department Quality Counsel
Registered Nurse- Emergency Room
Edward Hospital
Naperville, IL
04.2012 - Current
- Delivered high quality care to patients in every age and stage of life
- Safely and empathetically provided care to patients who came in with varying acuity levels, from minor to critically ill
- Served in the Charge RN role, successfully running the department to support patient care and safety, while supporting staff and the team
- Formed strong bonds with nurses, physicians and other members of the interdisciplinary hospital team, to best support our mission of safe, kind patient care.
- Strong communication skills formed with staff, patients and their families
- Advocate for doing what is right for our patients, even if it wasn’t a popular choice.
- Learned to be an active listener to our patients and staff, ultimately better supporting our end goal of a great team who provides excellent care
- Successfully functioned in all roles within the department, including bedside nursing, triage, team lead, and charge nurse
Registered Nurse- Emergency Room
Advocate Christ Medical Center
Oak Lawn, Illinois
07.2009 - 04.2012
- Delivered high-quality patient care in a fast-paced emergency room, enhancing patient satisfaction and safety outcomes.
- Collaborated with a multidisciplinary team to develop and implement safe patient care and positive outcomes
- Administered medications and monitored patient responses, ensuring compliance with safety standards and protocols.
- Successfully completed a Nurse Residency Program as a new grad nurse, learning to successfully function in an acute fast paced Level 1 Trauma Center
Education
Bachelors of Science in Nursing
Lewis University
Romeoville, IL 08.2005 - 05.2009
TNCC Instructor
ENA
BLS
AHA
ACLS
AHA
PALS
AHA
ECRN
IDPH
NIH ( Stroke Assessment Certification)
Other
HAZMAT
Other
Skills
- Clinical leadership and mentoring
- Holistic approach to managing patients and employees
- Strong Communication skills
- Ability to navigate stressful situations with a sense of calm and neutrality
- Ability to build trusting relationships with patients, coworkers and employees
- Positive Can-Do approach
- Strong sense of caring for patients and employees, understanding the importance of caring for a person as a whole, not just as an employee or presenting illness
- Strong work ethic and determination to complete tasks, be innovative in approaches and constantly grow and change as a person and employee
- Reliable, responsible and easily approachable
Timeline
Clinical Coordinator ( Manager)
Edward Hospital Emergency Department
07.2018 - Current
Registered Nurse- Emergency Room
Edward Hospital
04.2012 - Current
Registered Nurse- Emergency Room
Advocate Christ Medical Center
07.2009 - 04.2012
Bachelors of Science in Nursing
Lewis University
08.2005 - 05.2009
TNCC Instructor
ENA
BLS
AHA
ACLS
AHA
PALS
AHA
ECRN
IDPH
NIH ( Stroke Assessment Certification)
Other
HAZMAT
Other