Growth Restaurant Manager
Raising Cane's Restaurants
San Antonio, Texas
03.2022 - 01.2026
- Supervised and trained staff nationwide in customer service, food handling, and safety protocols.
- Analyzed customer feedback to identify service delivery improvement areas.
- Oversaw recruitment, hiring, onboarding, training, scheduling, and evaluation of employees.
- Established positive relationships with guests and staff through effective communication.
- Coordinated fundraising events with local community organizations including schools, churches and hospitals.
- Resolved customer complaints with effective communication and problem-solving skills.