

Dynamic customer service professional with extensive experience. Proven track record in enhancing client satisfaction and driving sales through effective communication and problem-solving. Skilled in call center operations and adept at building strong relationships, ensuring seamless service delivery and successful event coordination.
*Facilitate seamless coordination of event details to ensure successful execution.
*Handle product inventory: ordered new products for clients to rent.
* Coordinate sales for the financial stability of the company.
*Aquire new clients as well as keeping current clients happy.
*Collaborate with team members to resolve complex customer issues effectively
*Handle client calls - Coordinated event details for various occasions, including funerals and weddings.
*Prepare client orders and directed team in fulfilling order requirements.
*Guide new office staff through training sessions.
*Ensure client greetings were warm and professional.
*Conducted investigations into allegations of child mistreatment and neglect.
*Directed care plans to improve family planning and safety for families.
*Communicated analysis to judge during court proceedings.
*Forensic Interviewing of Children
*Highest sales in company history 2024