Jaclyn Oswald
Summary
Sales and management professional seeking to utilize 20 years of experience in business development, account management, team building and strategy in a senior level position within the Luxury Industry. Experience in specialty luxury department stores, Sephora, free standing locations, wholesale divisions, luxury hotels and corporate headquarters (Fresh LVMH). Proven track record in management expertise, brand marketing, relationship building and budget management.
Overview
14
14
years of professional experience
Work History
Director of Sales and Education NA
TATCHA Skincare
05.2016 - 12.2022
- Oversee sales and education for the Sephora and Barney's business within U.S and Canada including effective market meetings and presentations
- Manage a territory with a total volume of +30 million while achieving double digit growth YOY and increased brand rank
- Recruited, coached and developed leaders within the industry to establish a successful and innovative sales force
- Define and execute initiatives to achieve sales targets and business strategy with the goal of increased market share
- Travel globally (Mecca Australia/Singapore) to attend and facilitate PR events, market meetings and training
- Identify gaps and opportunities in the marketplace while troubleshooting effective solutions to increase company profit
- Manage accounts to retain existing relationships and grow share of business through consistent follow through
- Responsible for analyzing performance, goal setting and assessing growth potential through employee and business development strategies
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience
- Accountable for the creation/implementation of budgets and expense management
- Collaborated with executives to implement continuous improvements and exceed team goals
Senior Account Manager Independents and Blue Mercury-Fresh Corporate Office, New York NY
Fresh Cosmetics Body and Skincare (LVMH Group)
05.2015 - 04.2016
- Managed all aspects of the sell-in process for Fresh Independent Accounts nationally
- Served as main point person for Blue mercury, Independent Accounts and Fresh HQ
- Helped launch new Fresh Amenity program to select luxury hotels and spa properties with distributor Gilchrist & Soames
- Worked closely with Fresh retail stores and outreach programs to build Fresh Corporate gifting program and increase client capture
- Worked directly with buyers to oversee all purchase orders, RTVs and product launches
- Monitored and achieve monthly Net Shipment target while achieving double digit growth
- Collaborated with merchandising, marketing and education teams to ensure business needs were met
Account Executive-New York, NY
Fresh Cosmetics Body and Skincare (LVMH Group)
02.2012 - 05.2015
- Oversee all aspects of sales, training, recruiting and stock flow within assigned NYC Metro and New Jersey Region for specialty retailers Neiman Marcus, Sephora and Blue Mercury
- Achieved yearly sales plan with growth increase YOY for three consecutive years while increasing brand rank
- Cultivated strong relationships with retail Store Directors, District Managers, and District Trainers
Account Executive-Los Angeles, California
L’Occitane en Provence
09.2010 - 01.2012
- Worked with National Sales Director to roll out 5 new L’Occitane counters/demos in Nordstrom Southern California
- Oversaw one of the highest volume territories in the nation, including 60 total doors, 5 counters and one Nordstrom 'shop in shop.' Participated in store events and served as onstage speaker for Trend Shows Events
- Worked closely with counter managers and buying office to ensure accuracy and consistency in stock levels
Retail Operations and Training Manager-Los Angeles, California
Melvita (L’Occitane Corporation)-Luxury French Organic Skin & Bodycare
02.2009 - 08.2010
- Oversaw all functions of the brick and mortar business and staff management of three retail locations
- Developed strong outreach program through partnerships with local organizations
- Worked with Director of International Training to implement and deliver brand awareness and luxury skincare seminars
- Created merchandising, operational and promotional guidelines for Melvita stores.
Education
Bachelor’s Degree in History -
DePaul University
Chicago, IllinoisSkills
- Relationship Building
- Talent Acquisition and Retention
- Sales Strategy
- Leadership
- Account Management
- Learning and Development
- Budget Administration
- Event Planning
- Entrepreneurship
Timeline
Director of Sales and Education NA
TATCHA Skincare
05.2016 - 12.2022
Senior Account Manager Independents and Blue Mercury-Fresh Corporate Office, New York NY
Fresh Cosmetics Body and Skincare (LVMH Group)
05.2015 - 04.2016
Account Executive-New York, NY
Fresh Cosmetics Body and Skincare (LVMH Group)
02.2012 - 05.2015
Account Executive-Los Angeles, California
L’Occitane en Provence
09.2010 - 01.2012
Retail Operations and Training Manager-Los Angeles, California
Melvita (L’Occitane Corporation)-Luxury French Organic Skin & Bodycare
02.2009 - 08.2010
Bachelor’s Degree in History -
DePaul University
Similar Profiles
ANJALI ARENDANJALI AREND
Senior Director, Field Sales, North America at TatchaSenior Director, Field Sales, North America at Tatcha
Tamika SmithTamika Smith
Brand Ambassador at Clarins, Tatcha, Dior, Make Up By Mario, Dennis GBrand Ambassador at Clarins, Tatcha, Dior, Make Up By Mario, Dennis G
Keely OakeKeely Oake
Operations manager at Coraline SkincareOperations manager at Coraline Skincare
Anna DeGraftenreedAnna DeGraftenreed
Director - Global Strategic Channels & NA Sales at MicrosoftDirector - Global Strategic Channels & NA Sales at Microsoft
Sunny NaikSunny Naik
Sales Director – NA MSO at HCLSales Director – NA MSO at HCL