Summary
Overview
Work History
Education
Skills
Timeline
Intern

Jaclyn Padilla

Stay-at-home Parent
Leander,TX

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Stay-at-home Parent

Self
Leander, TX
12.2013 - Current
  • Identified issues, analyzed information and provided solutions to problems.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Senior Teller

Austin Telco Federal Credit Union
Cedar Park, TX
06.2010 - 12.2013
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Coached and trained new bank tellers.
  • Answered phone and email inquiries on banking products.
  • Performed general teller duties for drive-thru line.
  • Maintained, organized and stocked teller window areas.
  • Managed shift schedule for team of 3.
  • Investigated and promptly resolved issues with patron accounts.
  • Mentored newly hired team members on appropriate responses to patron questions.
  • Answered inquiries regarding checking and savings accounts and other related products.

Cashier

Petsmart
Cedar Park, TX
11.2009 - 06.2010
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Mentored new team members on sales software system operation.
  • Greeted customers entering store and responded promptly to customer needs.
  • Processed customer refunds and exchanges according to established guidelines.

Softlines Team Member

Target
Cedar Park, TX
12.2007 - 04.2008
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.

Education

High School Diploma -

Leander High School
Leander, TX
08.2006 - 05.2010

Skills

    Cash Handling

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Timeline

Stay-at-home Parent

Self
12.2013 - Current

Senior Teller

Austin Telco Federal Credit Union
06.2010 - 12.2013

Cashier

Petsmart
11.2009 - 06.2010

Softlines Team Member

Target
12.2007 - 04.2008

High School Diploma -

Leander High School
08.2006 - 05.2010

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Jaclyn PadillaStay-at-home Parent