Jaclyn Reems
Belfair,WA
Summary
Detail-oriented Nursing Assistant Registered with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized resident-focused care and education. Communicates with nursing staff, residents and family to provide continuous top-quality care and education.
Overview
7
7
years of professional experience
Work History
Hospitality Aide
Martha & Mary Health and Rehabilitation Services
12.2022 - Current
- Used effective communication skills when interacting with diverse populations within healthcare setting.
- Assisted in maintaining clean and organized environment, reducing risk of infection for residents and staff.
- Improved resident satisfaction by efficiently responding to call lights and addressing individual needs, delegating tasks as appropriate.
- Ensured resident safety by closely monitoring and reporting changes in health status to nursing staff.
- Supported residents' emotional well-being by developing trusting relationships and actively listening to concerns.
- Provided companionship during recreational activities, enhancing social engagement for residents within facility.
- Maintained compliance with HIPAA and organizational privacy-protecting policies.
- Aided in mealtime experiences that encouraged healthy eating habits while adhering to dietary restrictions.
- Changed linens in rooms, keeping spaces fresh and clean for resident health and satisfaction.
- Helped residents with self-feeding and assisted feeding, based on individual needs.
- Responded to resident requests for supplies and personal comfort items such as extra blankets.
- Supported needs of 30+ residents under long-term care.
Sales Associate
Marshall's
05.2017 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Certificate of Recognition - Nursing Assistant
Olympic College
Bremerton, WA05.2024
High School Diploma -
Central Kitsap High School
Silverdale, WA05.2006
Skills
- CPR Certification
- HIPAA Compliance
- Feeding Assistance
- Companionship and emotional support
- Infection Control
- Resident Advocacy
- Medical terminology knowledge
- Attention to Detail
- Calm Under Stress
- Dementia and Alzheimer's knowledge
- Room Cleaning and Restocking
- Behavior redirection
Timeline
Hospitality Aide
Martha & Mary Health and Rehabilitation Services
12.2022 - Current
Sales Associate
Marshall's
05.2017 - 08.2020
Certificate of Recognition - Nursing Assistant
Olympic College
High School Diploma -
Central Kitsap High School
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