Jaclyn Ritschel
San Angelo,TX
Summary
Highly-motivated individual with a desire to take on new challenges. Strong worth ethic, and adaptability are my top traits. Quickly learns new concepts and is adept at working effectively unsupervised. I want to grow in my knowledge and experience in other professional areas.
Overview
15
15
years of professional experience
Work History
Medical Assistant
Shannon Medical Center
San Angelo, TX
06.2024 - Current
- Assisted physicians in patient examinations and procedures.
- Recorded patient histories and vital signs accurately.
- Managed appointment scheduling and patient follow-up calls.
Lead Sales Associate
Kelly Moore Paints
San Angelo, TX
09.2023 - 01.2024
- Managed daily sales operations and customer service interactions.
- Trained and mentored new sales associates on product knowledge and techniques.
- Assisted customers in selecting paint products that met their needs.
Logistics Supervisor
Harbor Freight Tools USA
San Angelo, TX
11.2014 - 06.2023
- Cultivated loyal customer base by providing excellent customer service
- Trained staff to have extensive product knowledge and upselling skills
- Supervised bank deposits and inventory receipts as part of closing procedures
- Greeted customers and offered assistance in finding needed items
- Inspected store interior and exterior to check merchandise presentation and proper signage
- Interviewed job applicants and selected skilled individuals to fill store positions
- Delegated work to staff, setting priorities and goals
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Resolved customer inquiries and complaints requiring management-level escalation
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Processed sales transactions via cash register and telephone orders
Stocker
Walmart
San Angelo, TX
01.2011 - 08.2013
- Stocked shelves with merchandise according to store layout and planograms.
- Assisted customers in locating products and answering store inquiries.
- Maintained cleanliness and safety standards in stocking areas.
Skills
- Problem Solving/Conflict Resolution
- Time Management
- Customer Service
- Policy and Procedure Adherence
- Data Entry-Health Records
- Digital File Management
- Excel and Word
Timeline
Medical Assistant
Shannon Medical Center
06.2024 - Current
Lead Sales Associate
Kelly Moore Paints
09.2023 - 01.2024
Logistics Supervisor
Harbor Freight Tools USA
11.2014 - 06.2023
Stocker
Walmart
01.2011 - 08.2013