Jaclyn Simmons
Fort Mill,SC
Summary
Dynamic and dependable professional with extensive experience at Hall's Chop House, excelling in customer service and team collaboration. Recognized for training new staff and enhancing operational efficiency. Skilled in multitasking and problem-solving, consistently fostering a positive dining experience while maintaining high standards of cleanliness and organization.
Overview
6
6
years of professional experience
Work History
Server Assistant
Hall's Chop House
12.2022 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Trained all incoming staff, and was the main trainer for the restaurant
- Shift leader, often the opener/ closer
Special Needs Nanny
Adair Yatko
05.2022 - 08.2022
- Managed challenging behaviors effectively, utilizing de-escalation techniques and behavior modification strategies.
- Increased independence in daily living activities by teaching self-care skills such as dressing, grooming, and hygiene management.
- Fostered emotional well-being through active listening, validation, and encouragement during difficult moments or transitions.
- Maintained open lines of communication with parents, providing regular updates on their child''s progress as well as discussing any concerns or suggestions for improvement.
- Organized stimulating activities that catered to individual learning styles while incorporating therapeutic goals.
- Transported children safely to school, therapy appointments, recreational activities, maintaining punctuality at all times.
- Managed daily schedules to ensure timely medication and meal intake, improving overall health and routine stability.
Host Manager and Food Runner
Middle James Brewing
06.2019 - 08.2021
- Collaborated with kitchen staff to ensure timely food delivery and consistent quality for guest satisfaction.
- Enhanced team productivity by conducting regular staff training on hospitality best practices.
- Conducted daily pre-shift meetings reinforcing key points of focus needed to ensure excellent customer service and overall performance.
- Streamlined front-of-house operations for increased efficiency and improved guest experience.
Education
Bachelor - Advertising
University of South Carolina
Columbia, SC05-2025
High School Diploma -
Fort Mill High School
Fort Mill, SC12-2020
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Organizational skills
- Calm under pressure
- Active listening
- Verbal communication
Timeline
Server Assistant
Hall's Chop House
12.2022 - Current
Special Needs Nanny
Adair Yatko
05.2022 - 08.2022
Host Manager and Food Runner
Middle James Brewing
06.2019 - 08.2021
Bachelor - Advertising
University of South Carolina
High School Diploma -
Fort Mill High School
Similar Profiles
Serai FessendenSerai Fessenden
Server Assistant at Hall's Chop HouseServer Assistant at Hall's Chop House
Molly XenakisMolly Xenakis
Operations Manager at CB's Chop House & Corner ButcherOperations Manager at CB's Chop House & Corner Butcher
Katie BrownKatie Brown
Server Team Lead at Luigi's Italian Chop HouseServer Team Lead at Luigi's Italian Chop House
Nate HaraczNate Haracz
Sales Associate at Shoe StationSales Associate at Shoe Station
Dixie WestDixie West
Administrative Assistant Senior Representative at Cigna Healthcare | MedicareAdministrative Assistant Senior Representative at Cigna Healthcare | Medicare