Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Jaclyn Iafrate

Culinary Arts Student
Armada,MI

Summary

I'm attending Macomb Community College in the fall to pursue culinary arts. Ever since I was a kid I've always loved making different types of foods, and I'm taking my passion for food and turning it into a career. The previous jobs I've had all required customer service and being in the food industry it requires being able to serve and talk to customers. I've learned many skills throughout working in the past, such as quickly solving problems, working on various computer software's, answering phones, and dealing with cashing customers out. I've always been very motivated to work, I've had a job since I was 14. I'm very hard-working, self-motivated, organized, and patient. I plan to use these skills and traits of mine to help me in future careers.

Overview

5
years of professional experience
5
years of post-secondary education

Work History

Perspire Suana Studio
Rochester, MI

Sales Associate
03.2023 - Current

Job overview

  • Keep retail area clean.
  • Welcome customers in and show them to their room.
  • Answered customer questions about health and benefits of the products and saunas.
  • Promote membership and product sales to customers.
  • Clean the rooms after clients leave.
  • Set and achieved company defined sales goals.
  • Prepare and stock shelves with items.


Chili Peppers Tanning
Shelby Township , MI

Sales Associate
04.2022 - 08.2022

Job overview

  • Prepared merchandise for sales floor by keeping the products organized.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about merchandise and safety of the products.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Clean before, during, and after each shift to keep the lobby neat.
  • I would cash customer out before leaving the store.
  • I would balance and close out the register at the end of each shift.

Anios Restuarant
Washington, MI

Waitress/Hostess
08.2020 - 11.2021

Job overview

  • Remained calm when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Welcomed customers and would seat them to a table.
  • Take customers orders and serve them food and beverages.
  • I would clean during and after my shift to everything organized and tidy.

Ruggirellos Landscaping
Kimball, MI

Seasonal Landscaper Assistant
11.2019 - 12.2019

Job overview

  • Organize fresh plants and ribbon.
  • Help make and decorate wreaths.
  • Cleaned during shift to avoid messy work areas.
  • Promote wreaths to customers to buy.

Westview Orchards
Washington, MI

Cashier
08.2018 - 11.2018

Job overview

  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and picked up extra shifts when needed.
  • Worked closely with other employees to solve problems and handle customer concerns.
  • Welcomed customers and checked them in before entering.
  • Helped guide customers to different locations throughout the orchard.
  • Keep my work station organized and and clean during and after each shift.
  • Promote company items to get customers to buy products.

Education

Romeo High School
Romeo

High School Diploma
09.2018 - 06.2022

Grand Valley State University
Allendale, MI

Bachelor of Arts from Business
08.2022 - 12.2022

Oakland University
Rochester

Bachelor of Arts from Business
01.2023 - 04.2023

Macomb Community College
Macomb

Dual Enrollment
09.2020 - 06.2021

Macomb Community College
Macomb

Bachelor of Arts from Culinary
05.2023 - Current

Skills

Exceptional customer service

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Accomplishments

In high school I took a construction class where I was able to expand my knowledge and do hands on activities, such as help build a house. During the class we were able to get the opportunity to get OSHA certified in construction trades.

Timeline

Macomb Community College

Bachelor of Arts from Culinary
05.2023 - Current

Sales Associate

Perspire Suana Studio
03.2023 - Current

Oakland University

Bachelor of Arts from Business
01.2023 - 04.2023

Grand Valley State University

Bachelor of Arts from Business
08.2022 - 12.2022

Sales Associate

Chili Peppers Tanning
04.2022 - 08.2022

Macomb Community College

Dual Enrollment
09.2020 - 06.2021

Waitress/Hostess

Anios Restuarant
08.2020 - 11.2021

Seasonal Landscaper Assistant

Ruggirellos Landscaping
11.2019 - 12.2019

Romeo High School

High School Diploma
09.2018 - 06.2022

Cashier

Westview Orchards
08.2018 - 11.2018
Jaclyn IafrateCulinary Arts Student