Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Adair

Saint Augustine

Summary

Dynamic and dedicated professional with a strong background in customer service and team collaboration. Proven ability to enhance patron experiences while ensuring safety and compliance. CPR certified, with exceptional problem-solving skills.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.



Overview

5
5
years of professional experience
1
1
Certification

Work History

Fitness Center Monitor

University of West Florida Recreation & Wellness Services
12.2024 - 05.2025
  • Monitored facility usage to ensure a safe and welcoming environment for all patrons.
  • Assisted members with equipment orientation and proper usage techniques.
  • Enforced fitness center policies and guidelines to maintain order and safety.
  • Conducted routine inspections of equipment for maintenance and safety compliance.
  • Responded promptly to member inquiries, offering assistance as needed.
  • Maintained cleanliness of workout areas to promote a hygienic space for users.
  • Promoted a safe workout environment by enforcing gym rules and promptly addressing any safety concerns.

Game Day Operations Staff Member

University of West Florida
11.2024 - 05.2025
  • Assisted in set-up and tear-down of event equipment and displays.
  • Engaged with attendees to provide assistance and enhance overall event experience.
  • Maintained cleanliness and organization of event spaces throughout the day.
  • Collaborated with team members to execute successful game day operations, ensuring timely setup and breakdown of facilities.
  • Assisted in the organization of promotional events, boosting fan engagement and overall attendance rates.
  • Ensured compliance with safety protocols while managing crowd control operations.
  • Collaborated with staff to facilitate smooth execution of game day activities.

Front End Supervisor

Ross Dress for Less
02.2024 - 08.2024
  • Supervised daily operations to ensure efficient workflow and high-quality service.
  • Trained new team members on best practices and operational standards.
  • Monitored team performance, providing constructive feedback for improvement.
  • Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
  • Maintained cleanliness and organization of work areas to adhere to safety standards.
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in 8 checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Crew Member

JJVA
09.2020 - 09.2021
  • Provided exceptional customer service to enhance guest satisfaction and retention.
  • Collaborated with team members to maintain efficient workflow during peak hours.
  • Assisted in training new crew members on operational procedures and service standards.
  • Adapted quickly to changing demands, demonstrating flexibility in a fast-paced environment.
  • Worked well with teammates and accepted coaching from management team.

Education

Bachelor of Arts - Finance

University of North Florida
Jacksonville, FL
05-2028

Bachelor of Arts - Finance

The University of West Florida
Pensacola, FL

General Studies

St Johns River State College
St. Augustine, FL

High School Diploma -

Allen D. Nease High School
Ponte Vedra, FL
05-2024

Skills

  • Organization
  • Time Management
  • Problem-Solving
  • Analytical thinking
  • Emotional Intelligence
  • Team Collaboration & Communication
  • Critical thinking abilities
  • CPR certified
  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills

Certification

AutoCAD

Inventor

Fusion

Revit

Digital Literature certifications x3

Timeline

Fitness Center Monitor

University of West Florida Recreation & Wellness Services
12.2024 - 05.2025

Game Day Operations Staff Member

University of West Florida
11.2024 - 05.2025

Front End Supervisor

Ross Dress for Less
02.2024 - 08.2024

Crew Member

JJVA
09.2020 - 09.2021

Bachelor of Arts - Finance

University of North Florida

Bachelor of Arts - Finance

The University of West Florida

General Studies

St Johns River State College

High School Diploma -

Allen D. Nease High School

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