Jacob Adams
Lakeland,FL
Summary
Highly motivated PGA Associate Professional that demonstrates successful methods of golf operation at a top resort in the United States. Focused on strong team development to provide the best guest service while training to become a class A teaching professional through the PGM program.
Overview
5
5
years of professional experience
Work History
Assistant Golf Professional
Streamsong Resort
08.2022 - Current
- Provide top-tier hospitality to all guests to ensure customer loyalty and retention
- Learn guests itineraries to enhance overall experience
- Educate customers on products and brands, to provide information needed to make appropriate purchases
- Oversee day-to-day activities on driving range, which includes training of services staff to prepare range
- Provide instruction with Head Professional and 1st Assistant to guests through the Streamsong Academy
- Use Golf Genius to track scoring and help facilitate tournaments, providing services like creating custom scorecards and cart placards; While also providing closest to the hole and longest drive proximity markers
- Daily use of Agilysys Golf program to help guests book tee times and organize tee sheets daily to maximize efficiency for total rounds
- Help maintain Ship Sticks shipments and orders.
- Manage movement of hundreds of golf bags each day while using a specific process to manage time effectively
- Weekly roles include outside operations lead, golf shop, greeter, starter, and player assistant
- Worked with retail manager to learn about the process of maintaining inventory and sales of the golf shop
- Help manage and train a staff of over 30 outside service members to ensure the direction of our mission is always headed in the right direction
Owner
Golf Smith Co
10.2021 - 06.2022
- Created custom golf ball marker business in Oct 2021
- Sold over 800+ markers domestically and internationally
- Multiple 5-Star ratings
- Communicated with customers on a daily basis to help provide the best product for them
- Implemented marketing strategies to create more efficient sales numbers
- Hand craft each ball marker
Substitute Teacher
Pasco County Schools
08.2018 - 11.2019
- Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence
Education
Associate of Arts -
Valencia College
Orlando, FL12.2021
High School Diploma -
Hudson High School
Hudson, FL05.2017
Skills
- Building Guest Trust and Loyalty
- Efficient and Detail-Oriented
- Creative Problem Solving
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- Excellent Communication
- Efficient in Learning New Technology
- Extensive Knowledge of Golf Rules and Regulations
- Studied golf swing mechanics from instructor Chase Duncan
- Assist with operating 4 golf courses that host over 100,000 rounds each year
- Proficient in Agilysys golf program, tee sheet organization, finance, and itinerary
- ADM Certified through the PGA
Timeline
Assistant Golf Professional
Streamsong Resort
08.2022 - Current
Owner
Golf Smith Co
10.2021 - 06.2022
Substitute Teacher
Pasco County Schools
08.2018 - 11.2019
Associate of Arts -
Valencia College
High School Diploma -
Hudson High School
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