Jacob Adams
Detroit
Summary
Results-driven Mortgage Broker with 15 years of diverse experience, including roles as a loan officer at Rocket Mortgage and Texana Bank. Proven ability to exceed sales goals while delivering tailored mortgage solutions and fostering strong client relationships. Expertise in providing honest loan advice and building lasting rapport with borrowers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mortgage Broker
Texana Bank
Southfield
12.2024 - Current
- Specialized in structuring and placing loans across multiple product types, including FHA, VA, Conventional, Non-QM, and Commercial financing.
- Analyzed borrower financials, credit profiles, and investment goals to match clients with optimal lending programs.
- Managed a diverse portfolio of clients by sourcing loan solutions through a network of 60+ lending institutions.
- Navigated complex underwriting guidelines across various lenders to secure approvals for challenging or non-traditional scenarios.
- Developed customized financing strategies for self-employed borrowers, real estate investors, and clients with unique income structures.
- Cultivated relationships with wholesale lenders, account executives, and underwriting teams to streamline loan processing.
- Ensured compliance with federal and state lending regulations, including FHA, VA, and conventional loan standards.
- Consistently met or exceeded production targets through client referrals, networking, and repeat business.
- Maintained up-to-date knowledge of evolving lending guidelines, especially in Non-QM and commercial lending sectors.
Restaurant Consultant
Self-employed
Ann Arbor
01.2019 - Current
- Developed and implemented successful strategies to improve efficiency, profitability, and customer satisfaction.
- Provided consulting services to restaurants focusing on menu development, staff training, and kitchen design to enhance overall operational effectiveness.
- Coordinated multiple projects, ensuring timely delivery and alignment with client goals.
Mortgage Loan Originator
Rocket Mortgage
Detroit
07.2023 - 08.2024
- Guided potential clients through mortgage options and application process in fast-paced call center, ensuring clarity and support.
- Assisted clients in completing applications to ensure compliance with regulations.
- Oversaw client pipeline to deliver timely service and maintain client satisfaction.
- Built rapport with clients through active listening and personalized service, resulting in high customer satisfaction and retention rates.
- Collaborated with cross-functional teams to streamline processes and enhance the overall customer experience.
Chef
Takoi/Spiedo
Detroit
01.2019 - 01.2023
- Developed menus, recipes, and specials highlighting seasonal and local ingredients to attract customers.
- Increased sales by 15% during first year through innovative menu offerings and customer engagement.
- Managed and trained kitchen staff, enhancing food quality, presentation, and cleanliness standards.
Skills
- Processing loan applications
- Mortgage regulations
- Loan advising
- Financial analysis
- Accurate documentation
- Organized record keeping
- Skilled in Microsoft Products
- CRM software use
- Effective problem solving
- Strong negotiation skills
- Client service
- Client presentations
- Persistent Follow-up
Certification
- Licensed Mortgage Loan Originator, NMLS #: 2520521
- States Mi, IN, IL, OH, OR, CA, TX, MN, NJ, TN, MA, ME (States expired but can renew)
References
Available upon request.
Qualification Summary
Revenue-focused and resourceful professional with rich experience in formulating effective sales strategies and executing business growth opportunities to meet and exceed revenue goals; passionate for excelling in sales roles. Track record of utilizing leadership skills to deliver training to team members aimed at optimizing skills and competencies., Proven expertise in developing and implementing annual plans and strategies to ensure smooth workflow., Adept at planning and rolling out best customer service practices to improve overall client experiences., Demonstrated history of fostering relationships with clients and receiving referrals along with working with real estate partners., Proficient in various software applications, such as MS Office, QuickBooks, Excel, Encompass, Bonzo, auto-dialer, Other Lenders pricing platforms.
Timeline
Mortgage Broker
Texana Bank
12.2024 - Current
Mortgage Loan Originator
Rocket Mortgage
07.2023 - 08.2024
Restaurant Consultant
Self-employed
01.2019 - Current
Chef
Takoi/Spiedo
01.2019 - 01.2023