Jacob Adams Jr.
Raleigh,NC
Summary
Dynamic and safety-focused Passenger Bus Operator with a strong record at M V Transportation. Recognized for exceptional customer service and conflict resolution skills, ensuring a positive travel experience. Proficient in vehicle inspections and adherence to traffic laws, committed to maintaining a clean and secure environment for all passengers.
Professional, experienced transportation specialist prepared for key role in public transit operations. Proven track record of ensuring passenger safety, adhering to schedules, and maintaining vehicle standards. Strong team collaborator with focus on achieving results and adapting to changing needs. Well-versed in route management, traffic regulations, and customer service. Reliable and flexible, fostering trust and efficiency within teams.
Overview
3
3
years of professional experience
Work History
Full Time/Passenger Bus Operater
M V Transportation/Cary Division
07.2024 - Current
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
Full Time\ Passenger Bus Operater
RATP Dev
09.2022 - 02.2024
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Education
High School Diploma -
Park West H.S.
New York, NY06-1981
Skills
- Clean driving record
- Vehicle inspection
- Fuel efficiency
- Defensive driving
- Wheelchair support
- Weather conditions adaptation
- Vehicle maintenance
- Traffic laws compliance
- Safe driving practices
- Effective communication skills
- Safe driving skills
- Troubleshooting skills
- Customer relations skills
- Special needs
- Passenger assistance
- Mobility support
- Route navigation
- Incident reporting
- Valid [state] license
- Preventive Maintenance
- Emergency procedures
- Wheelchair assistance
- Traffic regulation observance
- Lights, brakes, and wiper testing
- Traffic law adherence
- Bus inspections
- Vehicle equipment testing
- Safety practices
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Safety-focused
- Multitasking and organization
- Pre-trip inspections
- Clear communication
- Team collaboration
- Elderly and disabled assistance
- Passenger safety
- Commercial driving
- Vehicle inspections
- Local traffic regulations
- Passenger interaction
- Conflict resolution
- DOT standards
- Physical stamina
- Local routes
- DOT regulations
- Regulatory compliance
- Route schedule adherence
- Safe driving techniques
- Local traffic laws
- Bus maintenance
- Strong safety history
- Defensive driving expert
- Navigation and road safety
- Dispatch communication
- Schedule management
- Passenger service and safety
- Wheelchair and scooter security
- Customer relations
- Behavior monitoring and management
Timeline
Full Time/Passenger Bus Operater
M V Transportation/Cary Division
07.2024 - Current
Full Time\ Passenger Bus Operater
RATP Dev
09.2022 - 02.2024
High School Diploma -
Park West H.S.
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