Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Sales
Gladstone Mitsubishi
03.2019 - Current
Answered telephone and email inquiries from potential customers.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Met customers on lot and in showroom to discuss available vehicles and options.
Negotiated purchase prices and explained sales, warranty, and optional products.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Responded to customer enquiries via telephone and email.
Developed strong rapport with customers and created positive impression of business.
Engaged in friendly conversation with customer to better uncover individual needs.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Provided exceptional services and pleasant shopping experiences to retail customers.