Jacob Mitchell
Carlsbad,CA
Summary
Dynamic professional with a proven track record in customer service and management, exemplified during my tenure at La Costa Limousine. Adept at ensuring punctual, safe transportation for VIP clients while demonstrating exceptional attention to detail and cross-team communication skills. Committed to enhancing operational efficiency and client satisfaction in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Executive Chauffeur
La Costa Limousine
10.2023 - Current
- Ensured punctual and safe transportation for VIP clients, maintaining high standards of customer service.
- Transported bands and celebrities in the San Diego area to backstage areas including to the Irvine Spectrum Center.
- Navigated various routes efficiently, adapting to real-time traffic conditions to minimize delays.
Commercial Delivery Driver
Hungry Marketplace
02.2023 - 08.2023
- Operated delivery vehicles efficiently, adhering to safety protocols and traffic regulations.
- Managed route planning, ensuring timely deliveries while minimizing fuel consumption.
- Conducted pre-trip inspections and routine maintenance on delivery vehicles to ensure safety and reliability.
- Communicated effectively with dispatchers to coordinate changes in delivery schedules as needed.
Pharmacy Courier
Alto Pharmacy
03.2022 - 03.2023
- Coordinated timely deliveries of medications to patients, ensuring compliance with safety regulations.
- Maintained accurate delivery records and logs to uphold compliance with pharmacy regulations.
- Troubleshooting routes to update company information and assist other drivers in delivering to updated addresses
- Trained new drivers on safety protocols and efficient route planning to enhance delivery processes.
Frontend Junior Web Developer
Insight Orchards
05.2021 - 03.2022
- Assisted in creation and maintenance of company websites.
- Assisted senior programmers on notifications and recent activity feeds inside of web application.
- Collaborated with web designers to implement picture uploading and viewing photos on website.
- Mentored new employees and students to learn the basics of programming.
Restaurant Co-Founder
El Jalisco Mexican Restaurant
07.2018 - 06.2019
- Established foundational processes for business operations including alcohol and restaurant licensing.
- Coordinating with city officials to ensure building and restaurant operations were up to code
- Oversaw the choice of location, opening, remodel, and operation of a successful business that is still running
Front Desk Receptionist
Walk-In Diet and Medical Clinic
01.2018 - 07.2018
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Coordinated communication between departments to enhance guest service and support operational efficiency.
- Maintained appointment schedules and facilitated meeting room bookings for staff and clients.
- Trained new reception staff on best practices, improving team performance and customer interactions.
Bartender Shift Manager
Melting Pot
06.2016 - 01.2018
- Supervised daily bar operations, ensuring efficient service and high-quality beverage preparation.
- Trained and mentored new bartenders, fostering skill development and adherence to service standards.
- Implemented inventory management processes, reducing waste and optimizing stock levels for peak hours.
- Resolved customer complaints promptly, maintaining satisfaction and loyalty within a fast-paced environment.
Education
Associate of Science - General Education
Palomar College
San Marcos, CA05-2026
High School Diploma -
Checotah High School
05-2014
Skills
- Punctuality
- Attention to detail
- Cross-team communication
- Management
- Customer Service
- Web Design
Timeline
Executive Chauffeur
La Costa Limousine
10.2023 - Current
Commercial Delivery Driver
Hungry Marketplace
02.2023 - 08.2023
Pharmacy Courier
Alto Pharmacy
03.2022 - 03.2023
Frontend Junior Web Developer
Insight Orchards
05.2021 - 03.2022
Restaurant Co-Founder
El Jalisco Mexican Restaurant
07.2018 - 06.2019
Front Desk Receptionist
Walk-In Diet and Medical Clinic
01.2018 - 07.2018
Bartender Shift Manager
Melting Pot
06.2016 - 01.2018
Associate of Science - General Education
Palomar College
High School Diploma -
Checotah High School
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