Leadership and Team Management:
- Manage a team of 8 Sales Associates
- Successfully scaled the Sales Associates team through an efficient hiring process and effective onboarding of new team members.
Stakeholder Collaboration:
- Collaborate internally and externally with stakeholders to onboard new merchants to our SaaS application platform, focusing on growing their Shopify revenue through SMS.
Merchant Portfolio Management:
- Manage a portfolio of 30+ merchants, achieving a 4x increase in incremental return on ad spend and a 30% increase in average new customer conversions.
Cross-Functional Collaboration:
- Partner with Customer Success and Account Executive teams to ensure each merchant's success and maximize their revenue potential.
Consulting and Advisory:
- Provide consulting to merchants on their journey with Postscript, ensuring it becomes their most profitable avenue for ad spend.