Overview
Work History
Education
Certification
Timeline
Generic

Jacob Alvarado

Gilbert,Arizona

Overview

7
7
years of professional experience
4
4
years of post-secondary education
5
5
Certifications

Work History

Team Lead, SMS Sales

Postscript
4 2023 - Current

Leadership and Team Management:

  • Manage a team of 8 Sales Associates
  • Successfully scaled the Sales Associates team through an efficient hiring process and effective onboarding of new team members.


Stakeholder Collaboration:

  • Collaborate internally and externally with stakeholders to onboard new merchants to our SaaS application platform, focusing on growing their Shopify revenue through SMS.


Merchant Portfolio Management:

  • Manage a portfolio of 30+ merchants, achieving a 4x increase in incremental return on ad spend and a 30% increase in average new customer conversions.


Cross-Functional Collaboration:

  • Partner with Customer Success and Account Executive teams to ensure each merchant's success and maximize their revenue potential.


Consulting and Advisory:

  • Provide consulting to merchants on their journey with Postscript, ensuring it becomes their most profitable avenue for ad spend.


Corporate, Sales Development Representative

DoorDash
9 2022 - 3 2023
  • Conducted extensive research to determine if outbound leads were viable business opportunities, resulting in a higher conversion rate by 10%.
  • Developed strategic sequences for outbound prospecting that resulted in an increase of sales pipeline by 25%.
  • Partnered with sales teams to increase pipeline by 50% through targeted outbound prospecting and account management
  • Achieved 110% of quarterly quota in first two months through effective sales cycle management
  • Developed relationships with C-level executives at companies with an average deal size of $35-$100k ACV selling SaaS subscription packages B2B.


Mortgage Banker

Rocket Mortgage
10.2021 - 09.2022
  • NMLS#: 2011357
  • Purchase Mortgage Banker for the #1 Mortgage provider in the U.S helping 10-15 families achieve homeownership per mo.
  • Managed an active portfolio of 30-50 loans per mo.
  • Collaborated with internal associates and clients to complete and coordinate mortgage transactions within turn times of 14-45 days.
  • Originated $4.7 million.
  • Analyze and interpret financial and legal documents to ensure proper qualifications of roughly 250 loan files throughout 2021-22.

Licensed Lending Officer

LoanDepot
07.2020 - 08.2021
  • NMLS#: 2011357
  • Licensed in 14 states.
  • Evaluated an average lead flow of 220-275 loan applications per month of loan documents, credit reports, income documentation, tax returns, asset and appraisal reports for accuracy completeness.
  • Detailed in loan approval rational, including clearly noting income and asset calculations to properly recommend loan solutions in accordance with lending guidelines and clients' requirements.
  • Managed a portfolio pipeline of 50-60 active loans in processing/underwriting handling customer relationships.
  • Corresponded with internal associates and clients to coordinate mortgage transactions.
  • 128 loans funded for over 46.9 million.

Business Development Coordinator

Fletcher Jones Motorcars
07.2017 - 07.2019
  • Be apart of the Sales Force for multiple Dealerships under the Fletcher Jones Brand (Audi Beverly Hills, Mercedes Benz Newport Beach, Audi Fremont and Mercedes Benz of Temecula.
  • Handled all sales accounts for the #1 Audi Dealership at Audi Beverly Hills from 2017-2019.
  • Initiated 18-32 sales opportunities per mo. with contact clients through internet requests, lease retention, inbound sales calls.
  • Determined client needs and suggesting appropriate products/services for 52-65 clients per mo.
  • Reported to the Business Development Manager on (weekly/monthly/quarterly) sales results.
  • Sold 400+ units in my tenure.

Education

Bachelor of Science - Communications

Arizona State University
Tempe, AZ
08.2013 - 05.2017

Certification

Agile Foundations

Timeline

Agile Foundations

06-2022

Programming Foundations: Fundamentals

06-2022

Programming Foundations: Object-Oriented Design

06-2022

Scrub: The Basics

06-2022

Software Development Life Cycle (SDLC)

06-2022

Mortgage Banker

Rocket Mortgage
10.2021 - 09.2022

Licensed Lending Officer

LoanDepot
07.2020 - 08.2021

Business Development Coordinator

Fletcher Jones Motorcars
07.2017 - 07.2019

Bachelor of Science - Communications

Arizona State University
08.2013 - 05.2017

Team Lead, SMS Sales

Postscript
4 2023 - Current

Corporate, Sales Development Representative

DoorDash
9 2022 - 3 2023
Jacob Alvarado