Jacob Arnold
Citronelle
Summary
Social services professional with a background in client support and advocacy. I have a passion for effectively managing client cases and ensuring client access to essential resources. I am team-oriented with a strong focus on collaboration, adaptable to changing needs, and committed to positively impacting clients and my community.
Overview
2
2
years of professional experience
Work History
Social Service Caseworker 1
Mobile County Department of Human Resourses
Mobile, AL
01.2026 - Current
- Conducted client assessments to determine eligibility for services and support programs.
- Developed individualized service plans addressing client needs and goals.
- Coordinated with community resources to enhance client access to necessary services.
- Monitored case progress to ensure compliance with regulatory standards and deadlines.
- Assessed needs of each client and recommended appropriate services and resources.
Hospital Unit Support Specialist
AltaPointe Health (BayPointe)
Mobile, AL
03.2025 - 12.2025
- Assisting with patient admission, transfer, and discharge processes.
- Communicating with patients, families, and staff regarding patient care.
- Maintaining accurate patient records and electronic health records. While maintaining hospital and residential census.
- Collecting patient information, complete hall checks, and updating medical records.
- Ensuring patient charts are complete and organized.
Y.E.S Intern
City Of Mobile
Mobile, AL
06.2025 - 06.2025
- Worked with Rebuilding Together of South Alabama.
- Community revitalization.
- Worked closely with disabled community members, senior citizens, and veterans.
Undergraduate Counseling Practice Intern
Joanna Snow Ministries, Inc
Mobile
10.2023 - 02.2024
- Developed and maintained professional relationships with employees and clients
- Receive clients in waiting room
- Answered phone calls and emails to provide basic company information
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Scheduled clients.
Education
Bachelor of Science (B.S.) - Sociology
University of Mobile
Mobile, AL12.2025
Citronelle Highschool
Citronelle, AL05.2022
Skills
- Scheduling
- Telephone Etiquette
- Time management
- Active listening
- Ability to interpret information
- Empathy and patience
Timeline
Social Service Caseworker 1
Mobile County Department of Human Resourses
01.2026 - Current
Y.E.S Intern
City Of Mobile
06.2025 - 06.2025
Hospital Unit Support Specialist
AltaPointe Health (BayPointe)
03.2025 - 12.2025
Undergraduate Counseling Practice Intern
Joanna Snow Ministries, Inc
10.2023 - 02.2024
Bachelor of Science (B.S.) - Sociology
University of Mobile
Citronelle Highschool
Additional information
- American Heart Association CPR and AED certified
- Alabama Substitute Teaching License