Jacob Aucoin
Metairie,LA
Summary
Dynamic Account Manager with a proven track record at Southern Eagle Sales and Service, adept at enhancing customer satisfaction and retention. Skilled in market research and effective communication, I successfully increased revenue in my market by identifying customer needs and implementing strategic account plans for 200 key accounts.
Overview
6
6
years of professional experience
Work History
Account Manager
Southern Eagle Sales and Service
Metairie, LA
08.2022 - Current
- Managed a portfolio of 200 key accounts, ensuring high levels of customer satisfaction, and retention.
- Monitored competitor activities in order to stay ahead of the competition.
- Managed multiple accounts simultaneously while meeting deadlines.
- Developed and implemented account plans to increase revenue and market share within my market.
- Onboarded new team members to integrate into organization.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Logistics Manager
Total Quality Logistics
New Orleans, USA
10.2021 - 01.2022
- Grossed over $30,000 in revenue in the first 6 months as a trainee in logistics
- Closed 5 new businesses by staying in constant contact with professionals of other businesses who qualify for TQL's services
- Dealt with customer questions and requests on a 24/7 basis
- Executing all accounting needs in regards to my own personal book of business
LSU FOOTBALL OPERATIONS STUDENT WORKER
Louisiana State University
Baton Rouge, USA
04.2019 - 12.2020
- Provided professional communication with recruits and coaches by phone, email, or in-person to provide information on our program and directed to desired staff members
- Helped with administrative support, including managing incoming calls, coordinating files, and sorting mail
- Greeted and acknowledged incoming office visitors, answered questions and directed individuals to office locations
- Delivered clerical support by efficiently handling a wide range of routine and special requirements
Education
Bachelors of Science - Kinesiology, Business Administration minor
Louisiana State University
Baton Rouge, LA12.2020
High school or equivalent -
Brother Martin High School
New Orleans, LA05.2016
Skills
- Customer relationship management
- Market research
- Customer needs assessment
- Account management
- Effective communication
- Sales tactics
- National accounts
Accomplishments
- 2023 SESS On- Premise Account Manager of the Year
- 2024 SESS On-Premise Account Manager of the Year
References
References available upon request.
Timeline
Account Manager
Southern Eagle Sales and Service
08.2022 - Current
Logistics Manager
Total Quality Logistics
10.2021 - 01.2022
LSU FOOTBALL OPERATIONS STUDENT WORKER
Louisiana State University
04.2019 - 12.2020
Bachelors of Science - Kinesiology, Business Administration minor
Louisiana State University
High school or equivalent -
Brother Martin High School
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