Jacob Baker
Summary
Dependable maintenance technician offering several years of building maintenance and repair experience. In-depth knowledge of hand and power tool operations, safety protocols and general maintenance. Lots of experience in carpentry, electrical, hvac, and plumbing.
Overview
6
6
years of professional experience
Work History
Maintenance tech II
Balfour beatty communities
Minot, ND
10.2023 - Current
- Performed repairs on plumbing, electrical, and HVAC systems as needed.
- Responded promptly to tenant maintenance requests and service calls.
- Maintained tools and equipment to ensure proper functioning and safety.
- Documented maintenance activities and repairs in company tracking systems.
- Operated hand and power tools to complete repairs.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
Maintenance tech I
Balfour beatty communities
Minot, ND
11.2022 - 10.2023
- Responded promptly to maintenance requests from residents and management.
- Repaired plumbing leaks and issues in multiple apartment units.
- Repaired broken windows, doors, walls, and other fixtures in an efficient manner.
- Installed new appliances in homes upon request from management
- Replaced light bulbs and ceiling fans as requested by tenants
Groundskeepr
Balfour beatty communities
Minot, ND
07.2022 - 11.2022
- Maintained grounds through mowing, trimming, and debris removal to enhance property appearance.
- Inspected landscaping regularly to identify and address maintenance needs promptly.
- Operated and maintained landscaping equipment including mowers and trimmers.
- Assisted in snow removal to ensure safe access for residents.
- Collaborated with team to complete landscaping projects on time and within scope.
Team Leader, Sales Operations
OSL Retail Services
Minot, ND
04.2020 - 07.2022
- Led a team to streamline sales processes and improve operational efficiency.
- Implemented training programs for new staff to enhance product knowledge and service skills.
- Developed standard operating procedures to ensure consistency in sales operations.
- Managed inventory levels to support sales goals and minimize stock discrepancies.
- Facilitated regular team meetings to foster communication and address challenges promptly.
- Monitored performance metrics to drive accountability and improve team productivity.
- Developed strategies for improving customer service standards and increasing sales productivity.
Education
Dunseith High School
Dunseith, NDSkills
- HVAC troubleshooting
- Plumbing repair
- Electrical maintenance
- Appliance installation
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
Timeline
Maintenance tech II
Balfour beatty communities
10.2023 - Current
Maintenance tech I
Balfour beatty communities
11.2022 - 10.2023
Groundskeepr
Balfour beatty communities
07.2022 - 11.2022
Team Leader, Sales Operations
OSL Retail Services
04.2020 - 07.2022
Dunseith High School