Jacob Balboni
Summary
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Manager
Adventure East
06.2023 - Current
- Supervised operations and ensured logistics were organized and well thought-out.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Carpenter
Giang Framing LLC
01.2021 - 08.2024
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
Lifeguard
West Springfield Friends of Park and Recreation
06.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Associate of Science - Business Management
Holyoke Community College
Holyoke, MA12-2025
Skills
- Effective problem resolution
- Team leadership
- Operations management
- Customer service
- Employee relations and conflict resolution
- Planning and implementation
- Measurable goal planning
- Effective organizational management
- Logistics management
Certification
- First Aid/CPR Certified
Timeline
Operations Manager
Adventure East
06.2023 - Current
Lifeguard
West Springfield Friends of Park and Recreation
06.2021 - 08.2021
Carpenter
Giang Framing LLC
01.2021 - 08.2024
Associate of Science - Business Management
Holyoke Community College
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