Jacob Bantum
Orlando,FL
Summary
Hardworking Fast Food Worker with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Team Leader position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Fast Food Team Leader
Chick'ncone PLUS3LLC
04.2022 - 04.2023
- Developed and coached employees to elevate skills and expertise.
- Established and maintained positive and productive vendor relationships.
- Trained newly hired employees on routine tasks and customer service.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Processed orders on POS system and accepted cash and charge payments.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Made change and returned correct cash and coin to patrons.
- Delivered special orders to waiting vehicles and tables to promote specialized service.
- Suggested complementary items to orders to boost sales.
Education
High School Diploma -
Aloma High School
Winter Park, FL05.2023
Skills
- Hospitality and Accommodation
- Teamwork and Collaboration
- Reliable Team Worker
- Process Monitoring and Improvement
- Clean Countertops
- Cash Register Operations
- Customer Engagement
- Kitchen Safety Standards
- Training and Motivation
- Food Packaging and Labeling
- Customer Response
- Balance Cash Drawers
- Server Support
- Dish Preparation
- Preventing Food Spoilage
- Workstation Setup and Breakdown
- Recipe Adjustments
- Good with Numbers and Math
- Ingredient and Food Preparation
- Customer Needs Assessments
- Restock Shelves
- Serve Customers
- Food and Beverage Service
- Front of House Management
- Cleaning and Sanitation
- Washing and Storing Dishes
- Cash Drawer Reconciliation
- Sweep Floors
- Station Preparation
- Server and Staff Support
- Money Handling
- POS Systems
- Serving and Bussing
- Register Preparation
- Quality Assessments
- Handling Complaints
- Customer Loyalty
- Prepare Orders
- Table and Dining Room Setup
- Seating and Table Management
- Coaching and Training
- Health and Safety Standards
- Process Payments
- Quality Assurance and Control
- Special Orders and Dietary Restrictions
- Setup and Breakdown Procedures
- Adaptability and Flexibility
- Food-Grade Sanitizers
- Fast and Efficient Service Worker
- Late-Night Shift Availability
- Managing Orders and Deliveries
- Dependable and Cooperative
Certification
- Food Handlers License - January 2023
Timeline
Fast Food Team Leader
Chick'ncone PLUS3LLC
04.2022 - 04.2023
High School Diploma -
Aloma High School
- Food Handlers License - January 2023
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