Summary
Work History
Education
Skills
Timeline
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Jacob Benedict

Seabrook,TX

Summary

Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.

Work History

Assistant Manager

Dollar Tree
03.2022
  • Ensured all customers were greeted with a warm, friendly smile
  • Greeted store associates with a friendly smile and helped them with any questions they had
  • Answering customers questions and helping then find items they need.

Student IT Helper

Clear Creek Independent School District
06.2024 - 08.2024
  • Followed supervisor instructions to complete tasks on time.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Generated reports to track performance and analyze trends.
  • Researched and identified solutions to technical problems.

Education

High School Diploma -

Clear Falls High School
League City, TX
05.2024

Skills

  • Time management
  • Communication skills
  • Customer service
  • Leadership
  • Computer literacy
  • Help Desk Operations
  • Application installations

Timeline

Student IT Helper

Clear Creek Independent School District
06.2024 - 08.2024

Assistant Manager

Dollar Tree
03.2022

High School Diploma -

Clear Falls High School

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Jacob Benedict