Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Jacob Berg

Farmington Hills,MI

Summary

Hardworking student with five years of experience in the service industry with job dedication and motivation. Customer satisfaction and results driven worker willing to put in the extra effort.

Effective communicator with exceptional time-management, organizational, and problem-solving skills, showcasing adaptability and collaborative teamwork.

Aiming to contribute valuable skills to a dynamic team.

Overview

5
5
years of professional experience

Work History

Busser, Host, and Food Runner.

New Mandarin Garden
Farmington Hills, MI
11.2018 - 07.2023
  • Coordinated front-of-house execution as a host/food runner.
  • Handled cash and electronic transactions accurately with POS system.
  • Collaborated with serving staff to efficiently serve customers and maintain an organized and smooth restaurant operation.
  • Demonstrated customer service skills by greeting and assisting clients, answering inquiries, and creating a welcoming environment.
  • Communicated with kitchen staff to problem solve customer issues, ensure timely food output, optimize restaurant turnover rate, and minimize wait times.
  • Answered the telephone to take carryout orders, future reservations, and provide dining information.
  • Managed the preparation and execution of large reservations in collaboration with wait staff to improve overall customer experience.

School Store Employee

North Farmington High School
Farmington Hills, MI
09.2021 - 01.2022
  • Managed inventory levels and restocking activities with other students.
  • Played a roll in setting product prices by collaborating with team members.
  • Delivered exceptional customer service by assisting customers at the register, ensuring their satisfaction.
  • Handled Cash and POS System transactions.
  • Did small side jobs including sweeping, restocking shelves to create effective merchandising displays, locking up, etc.
  • Comprehended and followed oral and written directions from the teacher.

Education

North Farmington High School
Farmington Hills, MI
06.2022

Some College (No Degree) - Marketing

Michigan State University
East Lansing, MI

Skills

  • Verbal and written communication skills
  • Flexibility/ability to learn quickly
  • Collaboration/teamwork
  • Efficient time management
  • Client/customer relations and service
  • Relationship building
  • Sales/marketing techniques
  • Strategic Planning

Affiliations

  • Varsity Baseball. I dedicated three years on junior varsity to hone my skills, never losing faith or passion to succeed. This commitment led to being selected to varsity my senior year, a true testament to my hard work paying off.
  • Varsity Tennis. Worked my way up the rankings from worst player on JV freshman year and not getting to play in a match, to second doubles court senior year earning a trip to the district finals.
  • Model UN club. Participated in multiple Model UN conferences where I learned communication skills, real world application of knowledge and research, worldly experience to grasp economics of a given region, and how to work in a professional setting.
  • Helped manage/run school store. Managed inventory by conducting regular stock checks and restocking merchandise. Assisted day-to-day operation of the store and collaborated with team members to ensure satisfied customers.

Accomplishments

  • Received High School Honors all 4 years.
  • 1390 SAT score. 3.4 gpa. Honors and AP classes all four years.

References

References available upon request.

Timeline

School Store Employee

North Farmington High School
09.2021 - 01.2022

Busser, Host, and Food Runner.

New Mandarin Garden
11.2018 - 07.2023

North Farmington High School

Some College (No Degree) - Marketing

Michigan State University

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Jacob Berg