Jacob Berg
Wales
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged my pallet jack operation and exceptional service skills across roles at Walmart and other retailers. My proactive approach led to significant improvements in store cleanliness and inventory management, contributing to a positive shopping environment and efficient merchandise handling.
Overview
4
4
years of professional experience
Work History
Gas Station Clerk
Meijer
04.2024 - Current
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Maintained a clean and organized store environment for improved customer experience.
- Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
- Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts.
General Merchandise Associate
Walmart
01.2024 - 04.2024
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
- Continually assessed departmental performance against established goals, implementing strategies to drive continuous improvement in sales and customer satisfaction.
Overnight Stocker
Walmart
11.2023 - 01.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Grocery Stocker
Ingles
08.2023 - 10.2023
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Checked aisles for spills to complete quick clean-up.
- Conducted daily inspections of assigned aisles to identify low-inventory items, initiating prompt restocking actions as necessary.
Cart Attendant
Walmart
11.2020 - 06.2023
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
- Removed broken and unserviceable carts from inventory for repair.
Education
High School Diploma -
Mukwonago High School
Mukwonago, WI06-2023
Skills
- Cleanliness and hygiene
- Pallet jack operation
- Heavy lifting
- Maintaining safety
- Label reading
- Order picking
- Efficient movement
- Equipment monitoring
- Safety awareness
- Moving merchandise
- Cleaning
- Product inspection
Timeline
Gas Station Clerk
Meijer
04.2024 - Current
General Merchandise Associate
Walmart
01.2024 - 04.2024
Overnight Stocker
Walmart
11.2023 - 01.2024
Grocery Stocker
Ingles
08.2023 - 10.2023
Cart Attendant
Walmart
11.2020 - 06.2023
High School Diploma -
Mukwonago High School
Similar Profiles
Kiala KingKiala King
Bakery Clerk at MeijerBakery Clerk at Meijer
Isaiah NorrickIsaiah Norrick
Service Team Leader, Grocery Team Leader, Systems at MeijerService Team Leader, Grocery Team Leader, Systems at Meijer
Kayleigh UllerichKayleigh Ullerich
Cashier and Self-Checkout Attendant at MeijerCashier and Self-Checkout Attendant at Meijer
Joey RuhalaJoey Ruhala
Inventory and Planogram Team Member at MeijerInventory and Planogram Team Member at Meijer
Alanna SzczechAlanna Szczech
Principal bartender at Agency Cocltail LoungePrincipal bartender at Agency Cocltail Lounge