Carly Lacombe
New Bedford,MA
Summary
I've worked with the public for quite a few years, being able to handle many levels of customer service inquiries. I always have the ability to learn and catch on quickly to new working environments no matter what they entail. I have been able to preform a multitude of different tasks in any of the jobs I've had. Anything from paper work, cashiering, problem solving skills and engaging in professional communication with fellow employees and customers. I also have a considerable amount of knowledge in the animal care field, anywhere from the care, medicating and over wellbeing of different animal species including mammals, reptiles, amphibians and mostly aquatic life. i have a very good understanding on the importance of maintaining proper water quality in aquatic systems to ensure aquatic life is sustained.
I have recently taken a Clean Water Technology course through Bristol Community College in which i received my level 3 Waste Water Operators license, in hopes to be given the chance to aquire a more reliable and stable job position with opportunities to advance in my career and make a positive impact on the environment and surrounding communities and peoples daily lives.
Overview
24
24
years of professional experience
Work History
Gas Station Clerk
Circle K
East Freetown, MA
08.2025 - Current
- Operated point-of-sale system for efficient transaction processing.
- Maintained cleanliness and organization of store environment.
- Assisted customers with inquiries and provided product information.
- Stocked shelves and ensured proper product rotation to minimize waste.
- Processed fuel transactions while adhering to company guidelines.
- Participated in training sessions to improve operational knowledge and skills.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Maintained a clean and organized store environment for improved customer experience.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Delivered exemplary customer service and warmly greeted guests.
- Built trustful relationships with customers to encourage return visits.
- Adhered to all federal, state, and local regulations regarding fuel storage, dispensing, and environmental protection measures.
Aquatics Supervisor, Animal Care Specialist
Petco Animals Supplies Store
Plymouth, MA, Avon, MA, Dartmouth, MA
04.2009 - 12.2024
- Monitored and maintained water quality standards, adjusting chemical levels as necessary.
- Fostered positive relationships with patrons, addressing concerns to enhance overall customer experience.
- Responded efficiently to emergencies in the aquatics area, following established protocols to ensure the safety of all patrons.
- Maintained high standards of water quality by overseeing regular testing, chemical adjustments, and filter maintenance.
- Provided daily care and feeding for various animal species.
- Maintained clean and safe living environments for animals.
- Followed safety protocols to ensure compliance with regulations.
- Supported training initiatives for new staff members on animal handling procedures.
- Documented observations of animal behavior and contributed to care reports.
- Collaborated with team members to enhance overall facility operations.
- Developed strong bonds with individual animals through consistent interaction and trust-building exercises, enhancing overall quality of life within the facility.
- Enhanced animal well-being by conducting regular health assessments and administering appropriate medical treatments.
- Administered prescribed medications accurately and timely, improving overall health outcomes of treated animals.
- Maintained clean habitats by following strict sanitation protocols, minimizing the spread of disease among animal populations.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Kept animals clean and free of contaminants to promote optimal health.
- Monitored animals for behavioral problems and signs of health issues.
Cashier
Stop and Shop Supermarkets
North Dartmouth, MA, Halifax, MA
03.2002 - 08.2009
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts, ensuring financial integrity.
- Resolved customer inquiries and complaints promptly to enhance satisfaction.
- Implemented streamlined checkout procedures, reducing wait times for customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Improved efficiency, organized checkout area for optimal workflow.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
GED -
Bristol Community College
Fall River, MASkills
- Customer service and assistance
- Cleanliness and hygiene
- Operating cash register
- Adaptability and resilience
- Lottery ticket sales
- Maintenance awareness
- Security measures
- Maintaining clean premises
- Teamwork and collaboration
- Problem-solving
- Friendly and outgoing
- Punctual and reliable
- Heavy lifting
Timeline
Gas Station Clerk
Circle K
08.2025 - Current
Aquatics Supervisor, Animal Care Specialist
Petco Animals Supplies Store
04.2009 - 12.2024
Cashier
Stop and Shop Supermarkets
03.2002 - 08.2009
GED -
Bristol Community College
level 3Wastewater Treatment operator licence
I was able to obtain my level 3 Wastewater Treatment operators license in the state of Massachusetts by completing a 6 week Clean Water course through Bristol Community College.