Carly Lacombe
New Bedford,MA
Summary
I've worked with the public for quite a few years, being able to handle many levels of customer service inquiries. I always have the ability to learn and catch on quickly to new working environments no matter what they entail. I have been able to preform a multitude of different tasks in any of the jobs I've had. Anything from paper work, cashiering, problem solving skills and engaging in professional communication with fellow employees and customers. I also have a considerable amount of knowledge in the animal care field, anywhere from the care, medicating and over wellbeing of different animal species including mammals, reptiles, amphibians and mostly aquatic life. i have a very good understanding on the importance of maintaining proper water quality in aquatic systems to ensure aquatic life is sustained.
I have recently taken a Clean Water Technology course through Bristol Community College in which i received my level 3 Waste Water Operators license, in hopes to be given the chance to aquire a more reliable and stable job position with opportunities to advance in my career and make a positive impact on the environment and surrounding communities and peoples daily lives.
Overview
24
24
years of professional experience
Work History
Gas Station Clerk
Circle K
08.2025 - Current
- Operated point-of-sale system for efficient transaction processing.
- Maintained cleanliness and organization of store environment.
- Assisted customers with inquiries and provided product information.
- Stocked shelves and ensured proper product rotation to minimize waste.
- Processed fuel transactions while adhering to company guidelines.
- Participated in training sessions to improve operational knowledge and skills.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Maintained a clean and organized store environment for improved customer experience.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Delivered exemplary customer service and warmly greeted guests.
- Built trustful relationships with customers to encourage return visits.
- Adhered to all federal, state, and local regulations regarding fuel storage, dispensing, and environmental protection measures.
Aquatics Supervisor, Animal Care Specialist
Petco Animals Supplies Store
04.2009 - 12.2024
- Monitored and maintained water quality standards, adjusting chemical levels as necessary.
- Fostered positive relationships with patrons, addressing concerns to enhance overall customer experience.
- Responded efficiently to emergencies in the aquatics area, following established protocols to ensure the safety of all patrons.
- Maintained high standards of water quality by overseeing regular testing, chemical adjustments, and filter maintenance.
- Provided daily care and feeding for various animal species.
- Maintained clean and safe living environments for animals.
- Followed safety protocols to ensure compliance with regulations.
- Supported training initiatives for new staff members on animal handling procedures.
- Documented observations of animal behavior and contributed to care reports.
- Collaborated with team members to enhance overall facility operations.
- Developed strong bonds with individual animals through consistent interaction and trust-building exercises, enhancing overall quality of life within the facility.
- Enhanced animal well-being by conducting regular health assessments and administering appropriate medical treatments.
- Administered prescribed medications accurately and timely, improving overall health outcomes of treated animals.
- Maintained clean habitats by following strict sanitation protocols, minimizing the spread of disease among animal populations.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Kept animals clean and free of contaminants to promote optimal health.
- Monitored animals for behavioral problems and signs of health issues.
Cashier
Stop and Shop Supermarkets
03.2002 - 08.2009
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts, ensuring financial integrity.
- Resolved customer inquiries and complaints promptly to enhance satisfaction.
- Implemented streamlined checkout procedures, reducing wait times for customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Improved efficiency, organized checkout area for optimal workflow.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
GED -
Bristol Community College
Fall River, MASkills
- Customer service and assistance
- Cleanliness and hygiene
- Operating cash register
- Adaptability and resilience
- Lottery ticket sales
- Maintenance awareness
- Security measures
- Maintaining clean premises
- Teamwork and collaboration
- Problem-solving
- Friendly and outgoing
- Punctual and reliable
- Heavy lifting
Timeline
Gas Station Clerk
Circle K
08.2025 - Current
Aquatics Supervisor, Animal Care Specialist
Petco Animals Supplies Store
04.2009 - 12.2024
Cashier
Stop and Shop Supermarkets
03.2002 - 08.2009
GED -
Bristol Community College
level 3Wastewater Treatment operator licence
I was able to obtain my level 3 Wastewater Treatment operators license in the state of Massachusetts by completing a 6 week Clean Water course through Bristol Community College.