Anthony Martinson
Milwaukee,WI
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in customer service and team leadership. Proven ability to enhance sales through effective merchandising and training, while maintaining inventory accuracy. Skilled in cash handling and fostering positive customer relationships, ensuring satisfaction and loyalty. Adaptable and reliable, committed to operational excellence.
Overview
24
24
years of professional experience
Work History
Gas Station Clerk
Speedway Gas Station
South Milwaukee, WI
08.2024 - Current
- Assisted customers with fuel purchases and provided information on store products.
- Managed cash register operations, ensuring accurate transactions and customer satisfaction.
- Maintained cleanliness and organization of store areas to enhance customer experience.
- Monitored inventory levels, restocking shelves as needed to meet customer demands.
- Maintained clean and orderly work station.
- Implemented safety protocols, contributing to a secure environment for staff and customers.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Delivered exemplary customer service and warmly greeted guests.
- Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts.
- Facilitated sales of services and goods.
- Monitored fuel levels in tanks, alerting management when reordering was necessary.
- Handled cash with high accuracy and took care to check bills for fraud.
- Set up new sales displays each week with fresh merchandise.
- Performed cash, card, and check transactions to complete customer purchases.
Team Leader Manager
Walmart
Franklin WI
06.2001 - 06.2025
- Assisted team members with daily operational tasks, ensuring smooth workflow and productivity.
- Collaborated with colleagues to identify process improvements and enhance service delivery.
- Engaged in training sessions to learn safety protocols and company policies effectively.
- Supported management in maintaining inventory accuracy through regular checks and updates.
- Led employee relations through effective communication, coaching, training, and development.
- Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Sales Associate
Walmart
Franklin, WI
06.2001 - 06.2025
- Delivered exceptional customer service, enhancing overall shopping experience and fostering repeat business.
- Developed in-depth knowledge of product lines to assist customers with informed purchasing decisions.
- Executed sales transactions accurately, ensuring efficient checkout processes and reducing customer wait times.
- Collaborated with team members to achieve store sales goals through effective merchandising strategies.
- Trained new staff on sales techniques and operational procedures, promoting a cohesive team environment.
- Led promotional events and in-store demonstrations, driving increased foot traffic and boosting sales volume.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed cash, card, and check transactions to complete customer purchases.
- Recommended complementary purchases to customers, increasing revenue.
Education
None -
Hamilton High School
Milwaukee, WISkills
- Customer service and assistance
- Cleanliness and hygiene
- Operating cash register
- Stocking shelves
- Adaptability and resilience
- Cash handling expertise
- Stock replenishment
- Inventory maintenance
- Facility management
- Lottery ticket sales
- Security measures
- Point of sale operation
- Age verification
- Teamwork and collaboration
- Customer service
- Problem-solving
- Cleaning and sanitation
- Heavy lifting
- Cash handling
- Sales assistance
- Flexible schedule
- ID verification
- Reliability
- Excellent communication
- Critical thinking
- Customer satisfaction
- Team leadership
- Team collaboration
- Decision-making
- Cash handling and management
Timeline
Gas Station Clerk
Speedway Gas Station
08.2024 - Current
Team Leader Manager
Walmart
06.2001 - 06.2025
Sales Associate
Walmart
06.2001 - 06.2025
None -
Hamilton High School