Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jacob Bernier

Matthews

Summary

Motivated professional delivering positive experiences to guests of all ages. Adept at safely managing all climbing operations. Customer service-driven and considered punctual, reliable employee.

Overview

3
3
years of professional experience

Work History

Program Areas Coordinator

YMCA of Greater Charlotte
Charlotte
03.2025 - Current
  • Directed activities at the Alpine Climbing Tower and Giant Swing.
  • Certified to belay participants independently and operate giant swing safely.
  • Implemented rescue protocols during emergencies to protect participants when needed.
  • Managed a team of 3 to 5 trained operators to belay approximately 150 campers per day.

Social Media Manager

Project 658
07.2024 - 08.2024
  • Managed the social media for a fundraising event for Project 658, a non-profit serving immigrants and refugees in Charlotte.
  • Added real-time updates of the fundraiser called Bike the Blue Ridge, where employees of Project 658 road biked the entire Blue Ridge Parkway over 6 days.
  • Collected video footage over each day.
  • Used the footage to edit and create a 4-minute-long recap video of each riding day.

YMCA Camp Counselor

YMCA Hemby Program Center
05.2024 - 08.2024
  • Lead groups of 20 kids each week camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
  • Maintained accurate records including daily attendance logs, incident reports, and medical forms.
  • Enforced safety rules while supervising high ropes course activities, such as rock climbing walls.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.

Harris Teeter Cashier

Harris Teeter Grocery
06.2022 - 08.2022
  • Greeted customers and answered any questions raised about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of store by sweeping floors, cleaning windows, dusting shelves.

Education

Bachelor of Science - Business Marketing

North Carolina State University
Raleigh, NC
04-2028

High School Diploma -

Sun Valley High School
Monroe, NC
05-2024

Skills

  • Belaying and rappelling certified by in May 2025 by Challenge Towers Aerial Adventures, an accredited ACCT member
  • Proficient in Davinci Resolve editing software
  • Trained to deploy rescue strategies when needed for climbers
  • Scheduling and calendar management
  • Team leadership

References

References available upon request.

Timeline

Program Areas Coordinator

YMCA of Greater Charlotte
03.2025 - Current

Social Media Manager

Project 658
07.2024 - 08.2024

YMCA Camp Counselor

YMCA Hemby Program Center
05.2024 - 08.2024

Harris Teeter Cashier

Harris Teeter Grocery
06.2022 - 08.2022

Bachelor of Science - Business Marketing

North Carolina State University

High School Diploma -

Sun Valley High School

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