Jacob Bieber
Ramona,CA
Summary
Versatile Project Coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
8
8
years of professional experience
Work History
Project Coordinator II
Fortrea (Formerly Labcorp)
2021.11 - Current
- Supported multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for each project and maintained current data in each file.
Market Access Quality Associate
LabCorp (Formerly Covance)
2017.05 - 2021.11
- Monitored and evaluated call and data quality through remote observations as well as retroactive case review
- Evaluated performance of program assistants, program representatives, temporary staff, program specialists, and program associates in accordance with established Standard Operating Procedures (SOPs)
- Acted as coach and mentor to other members of the Quality team, including onboarding and data checking of new team members
- Provided technical expertise to programs in the area of Call Quality Monitoring
- Other duties as assigned
Market Access QA/QC Specialist
Labcorp (Formerly Covance)
2016.10 - 2017.04
- Scored customer interactions as part of the call quality monitoring program
- Followed all company policies and procedures to deliver quality work.
- Ensured adherence to data entry integrity and quality standards across all programs
- Assisted with data cleaning and reporting
- Escalated quality issues to Quality Management, as needed
Education
Bachelor of Science (BS) - Mathematics
Valparaiso University
Valparaiso, Indiana07.2014
Skills
- Problem-Solving
- Project Coordination
- Time Management
- Detail Oriented
- Team Coordination
- Project Management
- Documentation Management
- Flexible and Adaptable
- Attention to Detail
- Critical Thinking
- Task Delegation
- Quality Assurance
Therapeutic Experience
- Oncology
- Ophthalmology
- Pulmonary/Respiratory
- Immunology
Systemsexperience
- Unified Clinical Vault: 3 years
- XRIM: 3 years
- CTMS ePharma: 3 years
Timeline
Project Coordinator II
Fortrea (Formerly Labcorp)
2021.11 - Current
Market Access Quality Associate
LabCorp (Formerly Covance)
2017.05 - 2021.11
Market Access QA/QC Specialist
Labcorp (Formerly Covance)
2016.10 - 2017.04
Bachelor of Science (BS) - Mathematics
Valparaiso University
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