Jacob Bjornstad
Red Wing,MN
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Demonstrated achievements include rapid promotions to Manufacturing Supervisor and Shoe Repair Specialist. Twice elected as department Union Steward. Lifelong learner, constantly seeking new knowledge and innovative ways to enhance processes and support teammates by embracing challenges. Skilled communicator, actively sharing expertise for the benefit of the team and welcoming constructive criticism. Proven leader with exceptional problem-solving abilities in personnel matters. Continuously progressing within the company, seizing every opportunity presented.
Overview
15
15
years of professional experience
Work History
Repair Shop Specialist
Red Wing Shoe Co.
04.2018 - Current
- Build trusting relationships with customers to maintain brand loyalty through quality repairs
- Works with co-workers to ensure boots are repaired and returned in a timely fashion
- Keep morale of department high by staying on task to complete daily duties
- Continuously seek to improve repair skills by collaborating with team to share skills.
Manufacturing Supervisor
Red Wing Shoe Co.
03.2015 - 04.2018
- Leading a team in a union environment to achieve a common goal
- 30-45 direct reports
- Experience in lean manufacturing
- Responsible for solving quality issues and finding the root cause
- Delivering product on time while keeping a strong focus on quality and efficiency
- Held to high quality and performance metrics.
Production Operator
Red Wing Shoe Co.
11.2010 - 03.2015
- Developed a strong sense of accountability and teamwork
- Fulfilled set up to ensure efficient work for the day
- Set an example for team by staying on task
- Sought out opportunities to help others when caught up
- Took initiative to learn various jobs to be of the most use to the team (Tack Insoles, Steel Toe Capper, 2nd Pull Forepart Laster, 1st pull forepart last, Side Laster, Seat Laster, Sole Stitch, Scour, Edgetrim).
Highway Maintenance Specialist
Goodhue County Public Works
05.2009 - 11.2010
- Became the trusted partner of the Sign Technician through a willingness to perfect sign related tasks
- Learned to work with a variety of personalities from different generations
- Adapted to changing tasks and environments while displaying a respectable work ethic.
Education
Individualized Studies Degree A.S. (Business Management) -
Minnesota State College Southeast
05.2018
Skills
- Customer Relations
- Documentation Management
- Quality Assurance
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Project Management
- Strategic Planning
- Team Building
Volunteer Experience
- Red Wing Youth Football Program, Fall of 2010, 2013, 6th & 7th Grade Football Coach, Developed valuable leadership and problem solving skills. Helped instill the core values of teamwork, responsibility, accountability, and integrity in the kids. Experimented with different communication and leadership styles to get through to players with different athletic and domestic backgrounds. Upheld Winger Sportsmanship standards by leading with example.
- Red Wing Freemasons Lodge No. 8, 02/01/16, Present, Member, Appointed to be Junior Deacon of the Lodge- 2017 year. Elected to be Junior Warden of the Lodge- 2018 year. Learned to understand and relate to men of different generations. Actively involved in the community. Helped organize and plan community fundraising activities.
Timeline
Repair Shop Specialist
Red Wing Shoe Co.
04.2018 - Current
Manufacturing Supervisor
Red Wing Shoe Co.
03.2015 - 04.2018
Production Operator
Red Wing Shoe Co.
11.2010 - 03.2015
Highway Maintenance Specialist
Goodhue County Public Works
05.2009 - 11.2010
Individualized Studies Degree A.S. (Business Management) -
Minnesota State College Southeast