Jacob Blackall
Martinsburg,WV
Summary
Skilled multitasker with superior work ethic and great teamwork, problem-solving and organizational skills. Fast leaner and takes instruction well. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
10
10
years of professional experience
Work History
Bartender
Hilton Garden Inn Hotel
01.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Foster's Coach House and Tavern
05.2022 - 11.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Manager
The Rabbit Hole
06.2019 - 05.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Asst. Manager
868 Estate Vineyards
06.2018 - 02.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Server
Olive Garden
12.2017 - 08.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Credit Line Management
Citi
12.2016 - 12.2017
- Work cross-functionally with sales, management and other departments to maintain effective operations.
- Oversaw reporting, documentation and recordkeeping requirements for department.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
Salesperson
Sheetz
11.2015 - 12.2016
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Server
Rumsey Tavern
06.2014 - 11.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Canal House Cafe
04.2013 - 10.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Arts - Public History
Some College
Shepherdstown, WV12.2023
Skills
- Public Speaking and Presenting
- Active Learning
- Customer Needs Assessments
- Best Practices Management
- Public Relations
- Project Requirements
- Staff Management
Timeline
Bartender
Hilton Garden Inn Hotel
01.2023 - Current
Server
Foster's Coach House and Tavern
05.2022 - 11.2022
Manager
The Rabbit Hole
06.2019 - 05.2022
Asst. Manager
868 Estate Vineyards
06.2018 - 02.2020
Server
Olive Garden
12.2017 - 08.2018
Credit Line Management
Citi
12.2016 - 12.2017
Salesperson
Sheetz
11.2015 - 12.2016
Server
Rumsey Tavern
06.2014 - 11.2015
Server
Canal House Cafe
04.2013 - 10.2015
Bachelor of Arts - Public History
Some College
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