Jacey Mingerink
Hudsonville,MI
Summary
Self-motivated college student bringing forth a comprehensive background in customer service while pursuing a degree in Communications. Passionate about making the most of my academic knowledge, and currently looking for opportunities to use communication strategies in a dynamic work setting that values strategic thinking, creativity, and teamwork.
Overview
5
5
years of professional experience
Work History
Waitress/Bartender
FireRock Grille
05.2022 - Current
- Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Assisted in training new waitstaff, sharing best practices, and improving overall team performance.
Beverage Cart Attendant
Stonewater Country Club
05.2022 - Current
- Implemented creative marketing strategies for advertising daily specials, resulting in increased sales of featured products.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
Waitress/Hostess
Peppinos Sports Bar & Grille
12.2018 - 05.2022
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Assigned customers to tables suitable for needs and restaurant section rotation.
Education
Bachelor of Arts - Communications
Grand Valley State University
Allendale, Michigan04.2025
No Degree - General Studies
Grand Rapids Community College
Grand Rapids, Michigan05.2021
High School Diploma -
Hudsonville High School
Hudsonville, Michigan 05.2019
Skills
- Sales Professional with a diverse business background and skilled in relationship management
- Detail-oriented, creative, and adaptable with excellent written and oral communication skills
- Experience with public speaking and presenting on Zoom
- Professional demeanor with excellent team building and leadership abilities
- Successful experience with workforce development, project coordination, and event planning
Languages
Spanish
Limited Working
References
References available upon request.
Timeline
Waitress/Bartender
FireRock Grille
05.2022 - Current
Beverage Cart Attendant
Stonewater Country Club
05.2022 - Current
Waitress/Hostess
Peppinos Sports Bar & Grille
12.2018 - 05.2022
Bachelor of Arts - Communications
Grand Valley State University
No Degree - General Studies
Grand Rapids Community College
High School Diploma -
Hudsonville High School
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