Jacob Bogdan
Roseville,CA
Summary
Versatile and results-oriented professional with a proven track record of delivering exceptional client service and achieving goals in diverse industries. Possesses strong interpersonal, communication, and problem-solving skills honed through over 11 years of professional working experience. Adept at adapting to new challenges and environments, I bring a commitment to excellence, adaptability, and a passion for learning. Eager to leverage my transferable skills and diverse experience to contribute to a dynamic team.
Overview
11
11
years of professional experience
Work History
Client Advisor
Louis Vuitton Americas
02.2017 - Current
- Cultivated strong, lasting relationships with high-end clientele, ensuring their loyalty and trust in the brand.
- Demonstrated in-depth knowledge of Louis Vuitton products, materials, craftsmanship, and brand history.
- Offered a white-glove experience by assisting clients with product selection, customization, and styling advice.
- Consistently achieved and exceeded sales targets, maintaining the highest level of client satisfaction.
- Utilized CRM tools to record client information, preferences, and purchase history for personalized outreach.
- Upheld Louis Vuitton's image and values as brand ambassador, both within the store and in the wider community.
- Contributed to the visual merchandising and maintenance of the store to create an inviting and luxurious atmosphere.
- Acted as a passionate advocate for the Louis Vuitton brand, promoting its heritage and craftsmanship.
Team Manager
Teavana
03.2014 - 02.2017
- Orchestrated team development by implementing effective coaching and training strategies, leading to heightened productivity and enhanced customer satisfaction.
- Nurtured a cohesive and supportive work atmosphere, emphasizing open communication and teamwork among team members.
- Strategically utilized data-driven insights and sales analytics to identify trends and opportunities, enabling informed decisions that consistently exceeded sales targets
- Team Management: Led by example, ensuring the delivery of exceptional customer service while imparting essential skills and knowledge to the sales team.
- Coaching and Training: Successfully implemented coaching and training strategies that empowered team members to reach their full potential.
- Collaboration: Cultivated a harmonious and supportive work environment, promoting open communication and collaborative teamwork.
- Data Analysis: Leveraged data-driven insights and sales analytics to identify trends, make informed decisions, and drive consistent team performance.
Operations Supervisor
Michael Kors
10.2012 - 03.2014
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
Associate of Arts - Graphic Design
Sierra College
Rocklin, CA05.2025
High School Diploma -
Woodcreek High School
Roseville, CA05.2011
Skills
- Communication
- Problem-Solving
- Customer Service
- Teamwork and Collaboration
- Adaptability
- Time Management
- Data Analysis
- Leadership
- Technical Proficiency
- Photography
- Content Creation
- Marketing
Timeline
Client Advisor
Louis Vuitton Americas
02.2017 - Current
Team Manager
Teavana
03.2014 - 02.2017
Operations Supervisor
Michael Kors
10.2012 - 03.2014
Associate of Arts - Graphic Design
Sierra College
High School Diploma -
Woodcreek High School
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