Jacob Braunthal
Denver,CO
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Motivated and committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
8
8
years of professional experience
Work History
Sales Assistant
Peak Staffing Group
2023.11 - Current
- Assisted customers with prompt and polite support in-person
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Manager and Server/Bartender
Ohana Grille Denver
2020.03 - Current
- Assistant Manager and Lead Server/Bartender
- Maintained and served the Bar as well as the Dining Room
- Made the orders and maintained FOH and Bar inventory and supplies
- Mixed all tropical drinks and classic cocktails
- Ran the POS and register system
- Line Cook during hi-volume shifts
- Ran the pantry side of the line (fryers, salads, and pupu stations)
- Performed prep duties and clean-up
- Performed expedite duties when required
- Performed all Staff scheduling for FOH
- In charge of all customer service issues.
Host/Runner
PF Chang's
2019.09 - 2020.03
- Performed all Host related duties
- Seating of guests and dining room accommodations
- Performed food running duties as required.
Food Truck Manager, Host, Expeditor, Catering assistance
Ohana Grille Denver
2015.10 - 2019.08
- Assisted in order taking and food prep for the food truck and catering services
- Handled customer issues on the food truck
- Ran the POS and register system
- Performed host duties, expediting, bussing at the restaurant
- Led and managed a team of 3-4 staff members on our food truck, coordinated truck events and location logistics.
Education
Grand Canyon University
03.2020
Cherry Creek High School
01.2019
Skills
- Complex Problem-Solving
- Point of Sale Operation
- Customer Needs Assessment
- Opening and Closing Procedures
- Attention to detail
- Relationship building
- Interpersonal skills
- Active listening
- Goal-oriented
- Customer service
- Visual Merchandising
- Processing Payments
Professional Accomplishments
- Successfully managed a food truck with a team of 3-4 team members
- Managed the FOH for a full-service restaurant
Timeline
Sales Assistant
Peak Staffing Group
2023.11 - Current
Manager and Server/Bartender
Ohana Grille Denver
2020.03 - Current
Host/Runner
PF Chang's
2019.09 - 2020.03
Food Truck Manager, Host, Expeditor, Catering assistance
Ohana Grille Denver
2015.10 - 2019.08
Grand Canyon University
Cherry Creek High School
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