JACOB BRYAN
Miami
Summary
Results-oriented media specialist driving customer satisfaction through strategic advertising campaign management. Expertise in cross-departmental collaboration to enhance operations and strengthen client relationships, leading to improved product performance. Proven ability to optimize advertising strategies and manage client accounts while ensuring accurate reporting and compliance.
Overview
6
6
years of professional experience
Work History
Ad Ops Specialist
Clear Channel Outdoor
Miami
07.2024 - Current
- Managed advertising campaigns for outdoor media placements.
- Implemented strategic offerings to enhance company's suite of products and services.
- Generated reports to track performance metrics of team members.
- Maintained open communication channels between departments to maximize efficiency and productivity.
- Coordinated with other departments to ensure efficient workflow processes.
- Assisted in developing strategies to increase customer satisfaction levels.
- Determined customer needs through direct engagement and feedback.
- Reviewed documents for accuracy prior to submission or publication.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
Media Intern
Media Counselors
Miami
01.2024 - Current
- Serviced accounts quarterly while prospecting new leads and connecting with potential clients to enhance client engagement.
- Connected with customers throughout the production process, delivering proofs for approval.
- Identified optimal advertising platform and prepared samples for customer's review.
- Volunteered for new assignments to support team members and alleviate workload.
- Utilized downtime to perform routine tasks, preventing service delays.
- Assisted team in completing assignments to achieve project goals.
- Pulled Tearsheets, POPs, Digital Metrics to deliver to clients.
Sales Associate
Abbott's Safe And Lock
Miami
11.2020 - 01.2024
- Assisted family business by answering customer inquiries and facilitating sales of safes.
- Collected and delivered safes from various locations to clients, ensuring timely and safe transport.
- Helped clients unlock their vehicles when they were locked out, providing prompt and efficient service.
- Installed locks, deadbolts and keyless entries in commercial and residential properties.
- Acquired foundational skills in assembling locks for doors and safes. such as how to put together locks on doors and safes.
Education
Bachelor of Science - Communications, Public Relations, Advertising, And Applied Communication
Florida International University
Miami, FL04-2023
Associate of Arts - Associates
Miami Dade College
Miami, FL05-2019
Skills
- Campaign analytics
- Performance optimization
- Campaign oversight
- Digital asset creation
- Ad copywriting
- Market research
- Real-time marketing
- Project coordination
- Team problem solving
- Task completion
- Client engagement
- Relationship management
- Data visualization
- Advanced communication skills
Timeline
Ad Ops Specialist
Clear Channel Outdoor
07.2024 - Current
Media Intern
Media Counselors
01.2024 - Current
Sales Associate
Abbott's Safe And Lock
11.2020 - 01.2024
Bachelor of Science - Communications, Public Relations, Advertising, And Applied Communication
Florida International University
Associate of Arts - Associates
Miami Dade College