Jacob Brydson
Cape Elizabeth,ME
Summary
I am motivated and hard-working with an engaging personality and flexible approach to all situations. I work in an upbeat and friendly manner while also anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Server/Food Runner
Evo
06.2023 - 09.2023
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences and foster repeat business.
Member Services Representative
TruChoice Federal Credit Union
05.2022 - 01.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Learned and maintained an in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Learned internal systems and related service role duties to provide skilled team backup in handling large sums of money.
Retail Sales Associate
L.L. Bean
11.2021 - 01.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and assisted customers in the checkout process.
Fry Cook and Cashier
Mainely Burgers
05.2016 - 08.2018
- Tested temperatures of food at specified intervals by using food thermometers.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
- Provided professional customer service in a fast-paced environment while maintaining accuracy of orders.
- Ensured stations were well-stocked with supplies and spices for maximum productivity.
Education
No Degree - Business Management
Clark University
Worcester, MAHigh School Diploma -
Cape Elizabeth High School
Cape Elizabeth, ME07.2018
Skills
- Food Running
- Guest Engagement
- Table Bussing
- Order Management
Timeline
Server/Food Runner
Evo
06.2023 - 09.2023
Member Services Representative
TruChoice Federal Credit Union
05.2022 - 01.2023
Retail Sales Associate
L.L. Bean
11.2021 - 01.2022
Fry Cook and Cashier
Mainely Burgers
05.2016 - 08.2018
No Degree - Business Management
Clark University
High School Diploma -
Cape Elizabeth High School