Jacob Buehrlen
Irmo
Summary
Proven expertise in managing automotive service operations, consistently enhancing workflow efficiency and elevating customer satisfaction. Strong leadership and problem-solving skills boost team performance and optimize repair processes, ensuring high standards of service quality. A collaborative leader fosters an engaging and empowering work culture, adept at building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced environments. Committed to driving continuous improvement and innovation within the automotive service industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Automotive Service Manager
Warehouse tire
Jefferson City, MO
05.2024 - 05.2026
- Oversaw inventory management to optimize resource allocation. Directed employee scheduling to improve operational efficiency. Resolved customer complaints to maintain high service standards.
- Oversaw daily operations, ensuring efficient workflow and service quality.
- Managed a team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
Administrative Assistant
Mbh solutions
Belle, MO
05.2024 - 06.2024
- Performed billing and invoicing tasks for clients. Provided accurate quotes to meet audio service requirements.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Outside Sales
McKnight Tire
Jefferson City, MO
05.2022 - 03.2024
- Facilitated accurate tire selection to meet customer needs while recommending alternative brands and types for enhanced versatility and durability.
- Coordinated delivery management and maintained optimal inventory levels to support tire sales operations.
- Collaborated with commercial tire technicians to streamline tire servicing processes for semi-trucks and heavy equipment.
Education
High School Diploma -
Belle High School
Belle, MO05-2024
Skills
- Organized scheduling coordination
- Vehicle service expertise
- Team leadership
- Customer engagement
- Time management
- Technical writing
- Negotiation
- Computer operation
- Basic math
- Management
- Hospitality
- Shipping & receiving
- Purchasing
- Direct sales
- Customer retention
- Clear communication with clients
- Auto service management
- Inventory management
- Sales management
- Computer skills
- Heavy lifting
- Safe materials management
- Company vehicle operation
- Proficient in QuickBooks
- Organizational skills
- Retail management
Certification
- Driver's License
- Class E
Languages
English
Timeline
Automotive Service Manager
Warehouse tire
05.2024 - 05.2026
Administrative Assistant
Mbh solutions
05.2024 - 06.2024
Outside Sales
McKnight Tire
05.2022 - 03.2024
High School Diploma -
Belle High School