Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Jacob Burris

Seattle,Washington

Summary

Seasoned installation and repair technician setting up, configuring and maintaining diverse fire safety systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator and prioritizer.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead Wireless Technician

Central Radio Company
Norfolk, VA
04.2021 - Current
  • Implemented security measures to protect the integrity of the network infrastructure.
  • Troubleshot wireless network issues to identify root cause of hardware or software problems.
  • Worked closely with vendors to resolve technical issues with their products.
  • Responded promptly to customer inquiries regarding installation, configuration or troubleshooting of wireless networks.
  • Installed, set up and repaired devices and system components.

Medical Billing Specialist

Express Billing Systems
Chesapeake, VA
12.2019 - 02.2021
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Analyzed rejected claims and corrected errors as necessary before resubmitting them for payment.
  • Submitted appeals for denied claims when appropriate according to the insurance company's criteria.
  • Provided customer service support to patients who had questions about their bills or payments due.
  • Submitted refund requests for claims paid in error.
  • Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.

Education

GED -

Central Nine Career Center
Indianapolis, IN
05-2008

Skills

  • Performance Optimization
  • Network Security
  • Equipment Configuration
  • Software Upgrades
  • Attention to Detail
  • Interpersonal Communication
  • Self Motivation
  • Excellent Communication
  • Troubleshooting and Diagnosis
  • System Repair

Certification

  • OSHA 10

Accomplishments

  • Letter of Appreciation Shipyard Worker of the week, honorary member of Dragon Slayer Team from USS Cape St. George CG71

Timeline

Lead Wireless Technician

Central Radio Company
04.2021 - Current

Medical Billing Specialist

Express Billing Systems
12.2019 - 02.2021

GED -

Central Nine Career Center

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Jacob Burris