Jacob Butler
Monroe,MI
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 17 years of progressive IT experience. Security and Hardware/Software and customer relations support specialist recipient of multiple awards for outstanding performance and professionalism.
Overview
17
17
years of professional experience
Work History
Senior Applications & Infrastructure Specialist
Stellantis Toledo Assembly Complex
01.2020 - 01.2024
- IT System Specialist for Stellantis Plant Floor Systems a specialized software utilized within Stellantis automotive managed network operations, security and architecture
- Building and maintaining visual basic and HTML tools and programs
- For over 2000 reporting devices on car manufacturing and build.
Information Technology Project Manager - Internship
Fiat Chrysler Automotive (FCA)
01.2019 - 01.2019
- Internship for FCA, Project Management processing computer and software needs for connected vehicle and MOPAR focusing on Agile IT requirements for server development and builds.
Client Systems Supervisor/IT Help Desk
UNITED STATES AIR FORCE
01.2007 - 01.2016
- Acquired and applied knowledge of current and emerging technologies to effectively manage technical operations while ensuring staff readiness
- Played a key role in collaborating with other managers to meet organizational objectives
- Demonstrated thought leadership and direct technical resources supporting excellent delivery of customer service.
- Supervised 14 military and civilian client systems analysts in technical resources and cross-functional teams supporting security and computer upgrades necessary for combat missions in 24/7 trouble ticket support.
- Documented security incidents and performed risk assessments based on detailed analysis resulting in streamlined troubleshooting
Education
Masters Degree - Master of Business Administration
Central Michigan University
Mount Pleasant, MI12.2024
Bachelor of Science - Information Technology
Grand Valley State University
Allendale, MI12.2019
Associate in Applied Science - Information Systems Technology
Community College of the Air Force
Montgomery, Alabama01.2014
Skills
- CompTIA A Certification
- Domain Name System (DNS)
- Virtual Private Network (VPN)
- Transmission Control Protocol/Internet Protocol (TCP/IP)
- Dynamic Host Configuration Protocol (DHCP)
- Java
- Visual Basic
- Web and HTML design
- SQL
- Remedy
- Active Directory
- Project Management
- VNC
- LAN
- WAN
- Printer/Label support
- Windows OS
- TCP/IP
- Microsoft OfficeProducts
- Network Solutions
- Capacity Planning
- Network Troubleshooting
- Incident Management
Timeline
Senior Applications & Infrastructure Specialist
Stellantis Toledo Assembly Complex
01.2020 - 01.2024
Information Technology Project Manager - Internship
Fiat Chrysler Automotive (FCA)
01.2019 - 01.2019
Client Systems Supervisor/IT Help Desk
UNITED STATES AIR FORCE
01.2007 - 01.2016
Masters Degree - Master of Business Administration
Central Michigan University
Bachelor of Science - Information Technology
Grand Valley State University
Associate in Applied Science - Information Systems Technology
Community College of the Air Force
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