Detail-oriented professional with strong communication skills. Experienced in providing exceptional customer service and managing reservations efficiently. Ready to contribute to a positive guest experience and support team success.
Overview
2
2
years of professional experience
Work History
CFA FOH employee
Caleb Klay
BEAVERCRK TWP, OH
11.2024 - Current
Greeted customers warmly and ensured a welcoming atmosphere.
Managed reservations and organized seating arrangements to enhance customer flow.
Communicated menu details and answered customer inquiries promptly.
Maintained clean work space and ensured order during peak service times.
Being able to adapt, overcome, and multitask in difficult situations.
Moved quickly and maintained energy during long shifts of 8 to 12 hours.
Handled customer feedback and resolved issues to improve overall guest satisfaction.
Residential Roofer
Mark Blackaby
Xenia, OH
06.2024 - 08.2024
Installed roofing systems using various materials and techniques.
Conducted inspections to identify leaks and damage on roofs.
Maintained tools and equipment for optimal performance and safety.
Collaborated with team members to ensure timely project completion.
Assisted in the removal of old roofing materials and debris.
Communicated effectively with clients regarding project status and needs.
Handled machinery and lifts to lift fellow colleagues into places they could not reach.
Also completed many other side tasks including flooring, windows, doors, trims, sanding and running electric wires throughout the house.