Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Kelly Wasek

Lake Jackson

Summary

Dedicated front-of-house employee with a strong focus on exceptional customer service and teamwork. Proven ability to handle cash transactions efficiently while maintaining food safety standards.

Overview

1
1
year of professional experience

Work History

CFA Front of House Employee

Chick-fil-A
League City, TX
11.2023 - 07.2024
  • Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
  • Operated point-of-sale system efficiently to process transactions accurately and swiftly.
  • Assisted team members with food preparation and assembly, maintaining high-quality standards.
  • Maintained cleanliness and organization of front area, adhering to health and safety regulations.
  • Adapted quickly to changing priorities during peak hours, ensuring smooth operations.
  • Collaborated with team to resolve customer inquiries and complaints effectively and courteously.
  • Supported training of new staff on operational procedures and customer service best practices.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Education

Master of Science - Cyber Security

Brazosport College
Lake Jackson, TX
01-2030

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Cash handling proficiency
  • Table setting expertise
  • Food safety knowledge
  • New staff training

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 9 staff members.

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Cooking
  • Video Gaming
  • Strategy Games
  • Team Sports
  • Coding and Programming
  • Web Development and Design
  • Music
  • I like working with my hands and fixing things
  • Playing Sports

Timeline

CFA Front of House Employee

Chick-fil-A
11.2023 - 07.2024

Master of Science - Cyber Security

Brazosport College