KEITH KAMAU
Chick-fil-A
Acworth,GA
3
years of professional experience
Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Chick-fil-A. Recognized for enhancing guest satisfaction through attentive service and effective problem-solving. Proficient in cash handling and food safety, consistently contributing to a welcoming atmosphere and team efficiency during peak hours.
Work History
FRONT OF HOUSE EMPLOYEE AND BACK OF HOUSE EMPLOYEE
2 Years 3 Months- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Camp Counselor
2 Months- Facilitated engaging activities promoting teamwork and social skills among campers.
- Supervised daily camp operations, ensuring safety and adherence to policies.
- Developed and implemented creative lesson plans tailored to diverse age groups.
- Assisted in training new counselors on best practices for camper engagement.
- Organized special events that enhanced campers' recreational experiences.
- Worked with children of varying age, interest, skill, and developmental levels.
FRONT OF HOUSE EMPLOYEE
5 Months- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
Education
High School
- Taken 6 AP Classes/ 9 honor
- Officer in multiple clubs
- Volleyball Captain
- GPA: 4.0 GPA
Bachelor of Science - Public Health
Skills
Strong work ethic
Customer service
Team player attitude
Problem-solving
Cash handling proficiency
First aid training
Foreign language skills
Time management
Food safety knowledge
Order taking
Greeting guests
Money handling
LANGUAGES
Swahili
Native or Bilingual
Timeline
Camp Counselor
Acworth Parks and Recreation
05.2026 - 07.2026Read More
FRONT OF HOUSE EMPLOYEE AND BACK OF HOUSE EMPLOYEE
Chick-fil-A
03.2024 - CurrentRead More
FRONT OF HOUSE EMPLOYEE
Chick-fil-A
07.2023 - 12.2023Read More
North Cobb High School
High School
Read More
University of Georgia
Bachelor of Science from Public Health
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