Jacob Carmichael
Minot,ND
Summary
Dynamic Maintenance Director with a proven track record at Edgewood Healthcare, excelling in strategic planning and operations management. Expert in compliance and safety standards, I effectively led teams to enhance resident satisfaction and operational efficiency. Skilled in project management and conflict resolution, I consistently delivered high-quality results while managing departmental budgets.
Overview
4
4
years of professional experience
Work History
Maintenance Director
Edgewood Healthcare
01.2024 - Current
- Directed all maintenance operations for an assisted living community, ensuring a safe, functional, and comfortable environment for residents, staff, and visitors
- Oversaw preventative maintenance programs for HVAC, plumbing, electrical, life safety systems, and medical-support equipment
- Ensured compliance with federal, state, and local regulations, including health, fire, and safety standards specific to senior care facilities
- Managed and trained maintenance staff, including scheduling, performance evaluations, and ongoing development
- Coordinated and supervised outside contractors and vendors for specialized repairs and capital improvement projects
- Maintained and tested life safety systems, including fire alarms, sprinkler systems, emergency lighting, and backup generators
- Responded promptly to maintenance requests and emergency situations, prioritizing resident safety and minimizing disruptions
- Developed and managed departmental budgets, including cost control, purchasing, and inventory management
- Conducted regular facility inspections to identify hazards, code violations, and maintenance needs
- Oversaw apartment turnovers, renovations, and upgrades to maintain high-quality living standards
- Collaborated with nursing and administrative staff to support resident care needs and regulatory readiness
- Maintained accurate documentation of inspections, repairs, compliance logs, and work orders
Maintenance Technician
IMM
Minot, ND
04.2022 - 01.2024
- Performed routine and emergency maintenance on residential units, including plumbing, electrical, HVAC, and appliances
- Diagnosed and repaired issues efficiently to ensure tenant satisfaction and minimize downtime
- Completed work orders in a timely manner while maintaining high-quality standards
- Conducted preventative maintenance inspections on building systems and equipment
- Installed, repaired, and replaced fixtures such as faucets, lighting, drywall, and flooring
- Responded promptly to on-call maintenance requests and after-hours emergencies
- Maintained accurate records of completed work orders, inventory, and repairs
- Ensured compliance with safety regulations and company policies at all times
- Coordinated with property management and vendors for larger repairs and projects
- Prepared vacant units for new tenants, including painting, cleaning, and repairs (turnovers)
- Monitored and maintained grounds, common areas, and building exteriors
- Assisted in maintaining inventory of tools, equipment, and maintenance supplies
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT05.2026
Bachelor of Science -
Minot High School
Minot, ND05.2020
Skills
- Strategic planning and execution
- Operations management
- Project management
- Process improvement
- Organizational leadership
- Business development
- Team leadership and supervision
- Effective communication (written and verbal)
- Conflict resolution
- Negotiation and persuasion
- Customer service and client relations
- Time management and multitasking
- Decision-making under pressure
Timeline
Maintenance Director
Edgewood Healthcare
01.2024 - Current
Maintenance Technician
IMM
04.2022 - 01.2024
Bachelor of Science - Business Administration And Management
Western Governors University
Bachelor of Science -
Minot High School